Wellesley Volkswagen - Service Center

Carl’s support in the experience in general was just great. My issues are more with Volkswagen. The supply chain problems with the door handle replacements is of course very slow, and the unresolved kno great. My issues are more with Volkswagen. The supply chain problems with the door handle replacements is of course very slow, and the unresolved knocking in my door locks has been a chronic problem since I received the car. More

Sam was extremely courteous & accommodating. Rachel is always very pleasant and efficient too ! Mike was knowledgeable & pleasant when scheduling my service. A great team ! Rachel is always very pleasant and efficient too ! Mike was knowledgeable & pleasant when scheduling my service. A great team ! More

THANKS FOR SERVICE ON MONDAY PAST. FINE, REASONABLE AND EFFECIENT DREW ALWAYS LOOKS OUT FOR ME TOO AND I APPRECIATE THAT ALOT. BEST, ANN JOHNSON FINE, REASONABLE AND EFFECIENT DREW ALWAYS LOOKS OUT FOR ME TOO AND I APPRECIATE THAT ALOT. BEST, ANN JOHNSON More

The service was easy to schedule. Everything was done efficiently and the communication with the team was great. Everything was done efficiently and the communication with the team was great. More

the dealership is clean, well run, and sufficiently quiet to enable work while waiting for the car. to enable work while waiting for the car. More

Was told work on my car would be $10k. They offered me $3k for the car. When I took the car to local mechanics they said it would be $1k and the other “issues” that were pointed out were n They offered me $3k for the car. When I took the car to local mechanics they said it would be $1k and the other “issues” that were pointed out were nonexistent!!! What a joke! More

Drew was courteous, sensitive to my time, and kept me apprised of the progress and discoveries, apprised of the progress and discoveries, More

Wellesley VW was prompt at getting my car in for service on short notice which I appreciated with a trip I needed to take. on short notice which I appreciated with a trip I needed to take. More

As always it was a great experience. Karl helped me this time and he's very professional and accommodating. Wellesley Volkwagen is a fantastic dealership! Karl helped me this time and he's very professional and accommodating. Wellesley Volkwagen is a fantastic dealership! More

Amazing service, very clear on what they were doing and why they were doing it. why they were doing it. More