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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,346 Reviews

1,346 Reviews of Wellesley Volkswagen - Service Center

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March 07, 2024

The dealership is well maintained and staff is great. I was able to get my car serviced in a few hours. More

by SudhakarChaudhary11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

The service experience was excellent, all topics were addressed and quick turn around. Thank you More

by CRKWAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

I normally don’t leave reviews but I felt compelled to do so in this case because of how exceptional my experience was. It was my first time at Wellesley VW and I was blown away by the friendly service. It w More

by PATRICK.TINSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 06, 2024

Wellesley VW After Sales is the best Team. They are super friendly experienced polite professional. I feel at home from A-Z. Thank you! More

by hassanhaidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 04, 2024

We joined Wellesly Volkswagen, 2019 and acquired two autos. Wellesly Volkswagen keeps a regular notification schedule to us for all of our maintenance needs once a relationship develops. It’s treated th More

by ATLNTSX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Karl is very knowledgeable and helpful. He made the vehicle service experience easy. Will definitely be back. More

by ALETHEAPECA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

The lease process with this dealership was no-nonsense, quick, and painless. Jens, Drew, and Andreas were super friendly and professional. My experience with Wellesley VW and its staff has been great so fa More

by snyderfamily14
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

drew and staff get me in and out as previously promised every time for the last 5 years More

by ATLNTSX5
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Great staff, knowledgeable and efficient, very helpful. Maintenance was done in a timely manner. Good atmosphere, the dealership treats you like a valued customer. More

by billc508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Berfield
March 01, 2024

The safety recall service was handles smoothly in slightly under the 4 hrs estimates. Alisha communicated well on all aspects of the service. More

by PFFGAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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