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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,350 Reviews

1,350 Reviews of Wellesley Volkswagen - Service Center

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May 19, 2025

The work was done quickly and they kept me informed at all times. Appreciate your services! More

by KRISTIN.HUTCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Excellent customer service. Professional, knowledgeable and friendly staff. Timely communication and response for all service needs. More

by LCIGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

This was our second initial service for our 2024 VW Atlas. We have going to Wellesley VW for the last 10 years, and we have never been disappointed as to the professionalism and quality of service. Thi More

by FOXFIRE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Overall experience was great with frequent communication, efficient and timely service and support for drop off and pick up. More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Fabulous service. Professional, prompt and thorough. Scheduling was great and communication was excellent. Thank you! More

by jenpil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great people, they were in contact every step of the way. The list they provided was very complete and while we did only those items that were needed it gave us a good feel for the condition of the car. More

by WELLIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

This dealer was professional and easy to use. They have good messaging and communication. No complaints. More

by davidmbarsoum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Could have been informed about additional service needed sooner to shorten overall length of appoinment. More

by DRIVERS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Excellent service. Friendly explained everything that was going to be done. Wonderful ride home. Car looked great and again everyone delightful when I came to pick car More

by UTRUSTMETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Drew is the best. He is always over the top helpful and responsive to whatever our cars or our schedule need. I highly recommend Drew. More

by pcgibb219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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