Werner Mazda

Best Car Buying Experience This was by far the best car buying experience I have ever had. Rob Hering is the best. Very knowledgeable,professional and above all else made me fee This was by far the best car buying experience I have ever had. Rob Hering is the best. Very knowledgeable,professional and above all else made me feel relaxed and comfortable through out the entire experience. Everyone at Werner Mazda was personable and easy to approach. Highly recommend you would not be disappointed. More

Excellent and timely service We had our tires rotated and engine oil/filter changed. The check-in process went very quickly and smoothly and we waited for our car. Service was c We had our tires rotated and engine oil/filter changed. The check-in process went very quickly and smoothly and we waited for our car. Service was completed in about an hour as promised and the waiting room was very comfortable. Price for the service was very reasonable. Great service and friendly staff; a great combination. More

Do not care about their customers On Werner Mazda’s website it states, “We pride ourselves in providing excellent customer service by ensuring that each customer leaves our dealership On Werner Mazda’s website it states, “We pride ourselves in providing excellent customer service by ensuring that each customer leaves our dealership with an exceptional shopping experience.” My son was taking our car in for routine service and replacement of a taillight bulb when he was struck by a semi trailer with the Mazda logo on it while at a standstill trying to turn into the service garage. No one checked on my son, the customer’s, condition. Rather, the Mazda employee made sure to check on the driver of the semi. The first thing that the dealership manager who bears the name of the company said is, “It’s an independent trucking company. It’s not our fault.” When a phone call was requested to talk to the manager upon completion of the service, I was told I would receive a call the next day. 3 days later and still no phone call. Extremely poor customer service. Certainly not “the exceptional shopping experience.” I plan to never go back to this dealership. More

New car It was end of lease time and I wanted to purchase a vehicle. David Lee and Jay were so kind and professional. There was no high pressure tactics and It was end of lease time and I wanted to purchase a vehicle. David Lee and Jay were so kind and professional. There was no high pressure tactics and they were able to accommodate my needs in a quick relaxed manner. Thank you again, I will be back some day. More

Above and beyond Best dealership ever!! Jay and Eric treat you like family, they go above and beyond your expectations. You will not find a better dealership to purcha Best dealership ever!! Jay and Eric treat you like family, they go above and beyond your expectations. You will not find a better dealership to purchase your new or used vehicle. More

Just wow! We researched many dealers to purchase our vehicle from. Werner has surpassed any dealer we have ever (in 30 +years) worked with. Whatever you do We researched many dealers to purchase our vehicle from. Werner has surpassed any dealer we have ever (in 30 +years) worked with. Whatever you do just go by. Drive one. And talk to the staff. Go to parts and service. They assisted us and gave us great discounts! No overpriced crazy high coats here! Talk to the owners son. You'll see for yourself! Our salesman was great and pulled no punches ! Which is good because we know! More

Highly recommended Buying a new car is not something I look forward to, but my recent purchase at Werner Mazda was a pleasant experience. My salesperson (Joe) was very h Buying a new car is not something I look forward to, but my recent purchase at Werner Mazda was a pleasant experience. My salesperson (Joe) was very helpful, thorough, friendly, and knowledgeable, and made the whole process very easy. I knew what I wanted going in and there was no pressure to try to change my mind or upgrade. I will certainly look at Werner Mazda for my next auto purchase. More

Awesome people and service Great team, great service. Would recommend to any Mazda owners. Also found the sales team to be excellent when I bought my car from Rob Herring last s Great team, great service. Would recommend to any Mazda owners. Also found the sales team to be excellent when I bought my car from Rob Herring last summer. More

Quick and smooth transaction Working with Werner Mazda for the second time in three years was as pleasant and hassle-free as the first time. Great staff. Highly knowledgable. Real Working with Werner Mazda for the second time in three years was as pleasant and hassle-free as the first time. Great staff. Highly knowledgable. Really makes the car buying experience easy and pain free. More

Exceptional dealership customer service. Leased my third CX5 at Werner Mazda. Always a great experience with exceptional service and very easy process. They have great selection and the CX5 i Leased my third CX5 at Werner Mazda. Always a great experience with exceptional service and very easy process. They have great selection and the CX5 is absolutely beautiful. We love the great service after the sale. Easy scheduling appointments and always friendly, professional service. We highly recommend them. Best experience with an auto dealership. More