1,647 Reviews of Werner Mazda - Service Center
Ready with a loaner when they said they would be. Very polite and super clean new facility. Everyone wore a mask and my car was done on time. Thank you David Lee from sales for setting everything up and a polite and super clean new facility. Everyone wore a mask and my car was done on time. Thank you David Lee from sales for setting everything up and all the service pros who helped me! No charge for my first oil change and tire rotation! Love my CX-5! Best Regards, Carl Hebert More
30,000 mile check quick and efficient My car was taken in at the scheduled and completed quickly and efficiently. Staff was courteous, efficient and attentive to my needs for check in and My car was taken in at the scheduled and completed quickly and efficiently. Staff was courteous, efficient and attentive to my needs for check in and out. More
Thank you for the excellent and efficient service! Your team is the best. I Iove my CX-5 and the new space at Werner Mazda! it looks awesome! team is the best. I Iove my CX-5 and the new space at Werner Mazda! it looks awesome! More
Nice dealership, horrible financing through Chase Purchased/leased four vehicles in the past 8 years, and overall very satisfied customer. Really like the Mazda product even recommending to others, an Purchased/leased four vehicles in the past 8 years, and overall very satisfied customer. Really like the Mazda product even recommending to others, and they feel the same. My issue was with the financing company when turning in my vehicle. They unfairly charged $2,500 for excess wear and tear. Did not see this coming, and never had this happen with prior vehicles. The owner of Warner Mazda helped offset some of the expense when he reviewed the photos taken by assessor. Buyer beware when turning in your leased vehicle. Take your own time-stamped photos, and try to avoid working with Chase Morgan EVER! They are piranhas! Sad that the financing part of the deal could so severely impact the relationship with the dealership. Jay Trabucco was a delight, and extended his time to assist-great asset to the company. More
Awesome dealership! Great service! Wonderful employees. Also, if you are looking for a new vehicle, go see Cameron Landry! He is the best! Love my Mazda 6! Also, if you are looking for a new vehicle, go see Cameron Landry! He is the best! Love my Mazda 6! More
They aim to please and do This was my first trip to the new dealership and it is top rate. The service was fast and my car came back cleaner than it went in. . This was my first trip to the new dealership and it is top rate. The service was fast and my car came back cleaner than it went in. . More
Genia's Review All of the employees that we came in contact with were extremely helpful and courteous. We went for service and we ended up purchasing a new vehicle. All of the employees that we came in contact with were extremely helpful and courteous. We went for service and we ended up purchasing a new vehicle. We spoke with Jay and Rob who were very knowledgeable. More
Air Bag Safety Recall Scheduling the recall appointment was easy. I found the staff attentive, and professional. During this time of social distancing, the importance of Scheduling the recall appointment was easy. I found the staff attentive, and professional. During this time of social distancing, the importance of having an on-time appointment is even larger, and they were completed with the work on schedule. The courtesy check of the car was a nice touch and appreciated. Kudos to the Werner service team. More
Recall & Inspection I have always loved the service at Werner Mazda. They are courteous and knowledgeable. Whenever something has taken more than an hour, they have alway I have always loved the service at Werner Mazda. They are courteous and knowledgeable. Whenever something has taken more than an hour, they have always offered me a rental. However, this time that was not the case. If I had known that I would be waiting over 2 1/2 hours in the waiting room for my inspection and recall work, I would have requested the rental. I wish I would have been told upfront that the job was going to take awhile. More
Made an appointment for state inspection and routine maintenance. The day and time fit my schedule perfectly. The new dealership is beautiful and I was greeted by service rep Dylan. He was very friendl maintenance. The day and time fit my schedule perfectly. The new dealership is beautiful and I was greeted by service rep Dylan. He was very friendly and accommodating. My car was done in a timely manner and I was on with the rest of my day. More