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1,667 Reviews of Werner Mazda - Service Center
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March 15, 2019
quick and thorough The new video feature is nice but not entirely necessary, if it's stressful for the mechanics. I was accidentally charged for service I didn't get a The new video feature is nice but not entirely necessary, if it's stressful for the mechanics. I was accidentally charged for service I didn't get and when I called in the service rep immediately saw what happened, apologized, and fixed. Happy customer. More
by nrosetulip
Verified CustomerEmployees Worked With
Jess Kinney
March 11, 2019
90,000 mile service CX-5. Goes the extra mile, treated very well and fairly. John, Service manager called Mazda & got a good price (warranty) for replacement two daytime runn Goes the extra mile, treated very well and fairly. John, Service manager called Mazda & got a good price (warranty) for replacement two daytime running headlights. More
by PBDORAN626
Employees Worked With
john obrien, Jess Kinney
March 10, 2019
Brought car in for regular maintainable. Had oil change and tire rotation and asked that the tires and battery be checked. Had specific feedback on tires and battery and when I might new part Had oil change and tire rotation and asked that the tires and battery be checked. Had specific feedback on tires and battery and when I might new parts in the future. They explained why I needed a new oil plug. And did not push me make any other changes. Work was completed in the time stated. All employees were friendly and professional. AND they washed the car. Al in all a good experience. More
by cmwalker4444
Employees Worked With
Ken armstrong
March 10, 2019
Bad as usual I was waiting for a call for more then 2 weeks I finally called the service department and they had the part required to fix my car and it had been th I was waiting for a call for more then 2 weeks I finally called the service department and they had the part required to fix my car and it had been there for a while I have to take my care in for the 3 or 4th time to have the same issue fixed It looks like they finally fixed the problem but were very careless about where their greasy dirty hands were and marked up my seat and I had to clean it and hoped it wouldn’t ruin my leather seats. Rich Hammond did offer to send someone out there but at that point we had enough of the service dept. this was not our first bad experience with them More
by Enough
March 09, 2019
Young lady that waited on me went over and above with me! I am happy with everyone that I have worked with at Werner. Your service is excellent! I have not had a bad experience there. I am hoping when my leas I am happy with everyone that I have worked with at Werner. Your service is excellent! I have not had a bad experience there. I am hoping when my lease is up to continue with Werner. More
by pclaf11
Employees Worked With
Other Employees :
Not sure if it was Jess or Jenn., David Lee, Jess Kinney, Jenn Lupo
March 05, 2019
It was easy! Werner came through for a front bumper cover replacement last week. Took only four days, because John painted the parts ahead of time--they were read Werner came through for a front bumper cover replacement last week. Took only four days, because John painted the parts ahead of time--they were ready to install right away. Overall impressed with the whole process. More
by grlod
Employees Worked With
john obrien, Jess Kinney
March 04, 2019
Great service Service appointment was fast. Took care of everything efficiently. I think tire rotation should be part of oil change service. Think the price is a bi Service appointment was fast. Took care of everything efficiently. I think tire rotation should be part of oil change service. Think the price is a bit high for oil change $59.95 and to add $25 to rotate my tires I think was way overpriced. More
by rosoups
Employees Worked With
March 01, 2019
Competitive price Received a flier stating competitive tire prices. Shopped around then called Werner. They were a few dollars higher than the ‘Fair’ guys, but matched Received a flier stating competitive tire prices. Shopped around then called Werner. They were a few dollars higher than the ‘Fair’ guys, but matched price on 4- wheel alignment and added a car wash. Dealership quality service at the outlet price? You betcha! Their service department has fast and easy check in, I’m 100% satisfied. More
by Rob in Weare
Employees Worked With
Rachael Lowe, Jess Kinney
February 25, 2019
Werner Mazda is worth the short drive Being underwhelmed with the Mazda dealer in Nashua allowed me to find Werner Mazda. My interactions with them have been nothing short of what I expect Being underwhelmed with the Mazda dealer in Nashua allowed me to find Werner Mazda. My interactions with them have been nothing short of what I expect from a dealer. They provide the proper attention and have worked with me to solve some minor issues in a very professional way. The service there has always been first class. I strongly recommend Werner Mazda for all you Mazda needs. More
by kdrew
Employees Worked With
john obrien, Jess Kinney, Jenn Lupo
February 17, 2019
Excellent service I always enjoy my visits at Werner Mazda. People are friendly, knowledgeable. As far as service, they let me know ahead of time what future maintenanc I always enjoy my visits at Werner Mazda. People are friendly, knowledgeable. As far as service, they let me know ahead of time what future maintenance is needed, the cost. No surprises! Thank you More
by alexc1965
Employees Worked With
Other Employees :
john obrien, Jess Kinney, Jenn Lupo
