Werner Mazda - Service Center

Absolutely terrible Instead of writing a few words, I'd like to send a letter to someone of importance who would read it on the terrible service provided! Ronald Belan Instead of writing a few words, I'd like to send a letter to someone of importance who would read it on the terrible service provided! Ronald Belanger More

Great customer service My vehicle needed body repair as a result of an accident. The service manager and his team were always great about communicating with me and with my i My vehicle needed body repair as a result of an accident. The service manager and his team were always great about communicating with me and with my insurance company. I was also able to take advantage of the on-site car rental. I highly recommend this service center. More

Quick and efficient! I had Apple CarPlay installed in my 2018 CX-5 along with a oil change and tire rotation. Took about two hours which I thought was great. Staff was f I had Apple CarPlay installed in my 2018 CX-5 along with a oil change and tire rotation. Took about two hours which I thought was great. Staff was friendly as always and had a loner ready for me. Love Werner Mazda! More

Thank You I love going to Werner Mazda for service. They always take good care of me, the service is fast yet thorough and they are always willing to help and I love going to Werner Mazda for service. They always take good care of me, the service is fast yet thorough and they are always willing to help and work around my schedule. More

Service appointment i went to Werner Mazda for a Oil Change and too have my winter tires put on. They also took care of a recall on the airbag. The girl I with spoke was i went to Werner Mazda for a Oil Change and too have my winter tires put on. They also took care of a recall on the airbag. The girl I with spoke was friendly knowledgeable and very professional. She set up everything for me and arranged fro me to get a ride home while my vehicle was being worked on . Mike gave me a ride home and came and picked me up when my vehicle was done. He was friendly and very personable. When I went to pick up my vehicle I told them I had a coupon that just arrived in the mail. They readjusted my bill. I have been a customer of Werner Mazda for several years , From buying 4 cars there to having my repair work done there. I have never had a bad experience they are professional and really seem to appreciate my business. I would highly recommend them to friends and family More

Thank you! Great service! Jess is not only friendly, but very helpful. The loaner was beautiful and I love that they vacuum and wash the car- nice touch! Great service! Jess is not only friendly, but very helpful. The loaner was beautiful and I love that they vacuum and wash the car- nice touch! More

Great Sales and Service people Werner Mazda is the best dealership I have ever dealt with. Their attention to the long term customer is phenomenal … sales, financing, service: all Werner Mazda is the best dealership I have ever dealt with. Their attention to the long term customer is phenomenal … sales, financing, service: all great people willing to go the extra mile. Bob Werner is fortunate to have such a service oriented team. I know that in an emergency I can contact one of his team members and they will do their best to get me the service I need. As an example, my son recently had an issue with his brakes on a Friday evening. He needed to have his car for a trip on Monday morning. We called Werner and service was already closed. We got through to sales and Nick arranged for his car to be looked at Saturday morning. We had it towed to Werner and when we called to check on it Saturday morning they were already assessing the problem. Luckily it was fixable on a Saturday and he was able to get his car back on Saturday evening! Did I mention they offered him a loaner for the weekend? For my most recent service visit, I had some routine work done (oil change, mount snow tires, alignment) while I was out of town. I left my car at the airport, Werner picked it up and when I returned they picked me up at t he airport and brought me back to the dealership. Very convenient service while I was travelling and the only extra cost to me was a days parking fee at Manchester Regional ... actually saved me money because I was going to have to leave my car at the airport for 10 days which would have been over $100. Again, great service. I have dealt with many employees over the years but list a few below ... they are all excellent and have contributed to my happiness with Werner Mazda. More

Always welcomed with a smile and courteousness Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will con Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will continue to do business with them More

Refreshing It is great to feel so welcome and knowing you can trust them to be honest and courtesy. I was quite impressed when I had my last appointment. An olde It is great to feel so welcome and knowing you can trust them to be honest and courtesy. I was quite impressed when I had my last appointment. An older lady was having her car worked on and was quoted a certain price. After being there for a little while, they came in and told her that the problem wasn’t as bad and they first thought and that it would be much less. Because of this I feel I can trust them with my vehicle’s maintenance. The team is very friendly. More

Excellent service, always I bought my Honda CR-V from Werner a few years ago, and I go back there every time for routine maintenance or if anything goes wrong because they give I bought my Honda CR-V from Werner a few years ago, and I go back there every time for routine maintenance or if anything goes wrong because they give me such great service. They are never pushy- I have been to a Honda dealership nearby to test it out and they tried to tell me 100 things that were wrong with my 4 year old car. Werner never does that, but do bring up anything wrong in a professional and friendly way. They are also very accommodating- one time I had to wait for my mom to pick me up at the dealership who was stuck in traffic and an employee asked me multiple times if I wanted to use one of their cars for the night while my car was getting worked on. He made sure I was taken care of, and that's what you need from a dealership! I'll highly consider purchasing a Mazda from them for my next car. More