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Werner Mazda - Service Center

Manchester, NH

4.7
1,657 Reviews

1,657 Reviews of Werner Mazda - Service Center

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August 15, 2018

Werner Mazda is wonderful! Great customer service, friendly staff, and truly helpful! They truly understand the customers needs and keep their customers informed throughout the More

by amelianutting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Turnquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 14, 2018

Great and quick service! Werner had me in and out in under an hour, very impressed. Will be back again, and thanks to the team for making this such an easy service call. More

by wallykilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Kinney, Jenn Lupo
Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 13, 2018

Really helpful and fun Staff was very helpful in helping me make a decision in my lease. We shared a lot of laughs and the people were very knowledgable More

by cwilki7979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cassatt
Aug 17, 2018 -

Werner Mazda responded

THANK YOU FOR THE REVIEW

Aug 17, 2018 -

Werner Mazda responded

THANK YOU FOR THE REVIEW

Aug 22, 2018 -

Werner Mazda responded

Thank you for the review

August 08, 2018

Oil change I appreciate your coupon for the $40. synthetic oil change and have used it multiple times now. I like how I can just drive right in and be greeted ri More

by jmktwelve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Aug 10, 2018 -

Werner Mazda responded

I am sorry if we did not make you feel welcome through he entire service. We genuinely appreciate your feedback and will strive to give you better service.

August 06, 2018

Oil Change and Tire Rotation Very easy to make an appointment that fits my schedule; timely shuttle ride to work and back; just a pleasant experience; would not bring my vehicle a More

by ronald.breton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney, Jenn Lupo
Aug 06, 2018 -

Werner Mazda responded

Thank you for the review!!

August 06, 2018

Great! They are great. The only issue I have is with the coupon it seemed to be an issue I think it would clearly state if it’s regular oil this price synthe More

by gotagroovecl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Boutin
Aug 08, 2018 -

Werner Mazda responded

Thank your for the review, and thanks for the info on the coupons. We will try and address your concerns with them.

August 06, 2018

Always a great experience! I was able to borrow a car while mine was serviced so easily, and in the past when waiting in their service lounge I was comfortable, fed and impresse More

by JMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Aug 06, 2018 -

Werner Mazda responded

thank you for the review!!

August 06, 2018

Awful waste of money. Work took too long and job wasn't done Would never go back again had oil change & tire rotation done. Almost had accident. Not worth deal. Cant explain as there is only 25 words. More

by debbiefl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jess Kinney
Aug 06, 2018 -

Werner Mazda responded

I am sorry this happened to you and your vehicle. I am very happy that you are safe and there was no accident. Our techs take pride in doing a great job and doing right the first time. This is not something that is acceptable to us. We truly apologize and would like to wish you you the best.

August 06, 2018

Excellent customer care. Service depth cares about its customers and is willing to work with them for the most affordable solution to car repairs. Very personable service w More

by PBDORAN626
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney, Jenn Lupo
Aug 06, 2018 -

Werner Mazda responded

Thank you for the review!!

August 06, 2018

routine oil change service dept/general staff were very courteous and very polite while waiting; felt very at ease while in the waiting area. All staff seemed to be in More

by dbernaiche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Werner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : owner of dealership bob werner, Jess Kinney, Jenn Lupo
Aug 08, 2018 -

Werner Mazda responded

Thanks Dave!!!

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