1,671 Reviews of Werner Mazda - Service Center
I had a new key transmitter programmed. while I waited.. Everyone was pleasant and the showroom/waiting room blended well together while I waited.. Everyone was pleasant and the showroom/waiting room blended well together More
Absolutely amazing service every step of the way. I can not recommend Rob H. enough! I can not recommend Rob H. enough! More
Honest and straightforward. They did not play games with me nor waste my time. They explained the features of my car to me and everything was on time, clean, and organized. They did not play games with me nor waste my time. They explained the features of my car to me and everything was on time, clean, and organized. More
Everyone is friendly and welcoming. The dealership is beautiful and is a pleasure to wait for service to be done. Also, service is done in a timely manner, very efficient c The dealership is beautiful and is a pleasure to wait for service to be done. Also, service is done in a timely manner, very efficient c More
The dealership was very clean, all the staff at Werner was friendly and helpful, my vehicle was finished quickly and they even cleaned the vehicle at no charge. Would definitely recommend Werner to all my was friendly and helpful, my vehicle was finished quickly and they even cleaned the vehicle at no charge. Would definitely recommend Werner to all my friends and family!!! More
We had excellent sales and service when buying our vehicle. The salesman was very knowledgeable on the vehicle we purchased vehicle. The salesman was very knowledgeable on the vehicle we purchased More
Everyone was amazing! Tucker was so nice and attentive and Richard Hammond is also fantastic! Tucker was so nice and attentive and Richard Hammond is also fantastic! More
Professional, understanding. First time visit- better than I expected. Felt like they cared about keeping my business. First time visit- better than I expected. Felt like they cared about keeping my business. More
lori took her time to fit me in for a oil change with no appointment, i want to give her a thumbs up. thank you lori, david lee came over to say hello to me and made sure everything was ok, now thats great appointment, i want to give her a thumbs up. thank you lori, david lee came over to say hello to me and made sure everything was ok, now thats great service from werner mazda number 1 all the way,,, More
Only the price was good, customer service was very BAD/POOR. 1. New car had too many scratches, the Manager was telling me - he couldn't find any and keeps arguing with me. I was so fed up with these BAD/POOR. 1. New car had too many scratches, the Manager was telling me - he couldn't find any and keeps arguing with me. I was so fed up with these guys, I ended up returning the cargo cover I just bought from them and left the location. 2. The car was dirty during the time of pick up, the sales guy also confirmed the dirt on the car and was blaming the wind/ pollen. I had to wait another hour or so to get the car detailed again. 3. I had to drive a rental 70 miles to pick my new car. The dealership neither offered a shuttle nor offer to pick me, even though it was 5-minute ride, I had to rent to taxi to get to the dealership from the rental location. 4. I had clearly taken an appointment to pick the car, the car wasn't clean, and gas wasn't filled up. Instead of being a 30 to 45 minute, I spent the whole morning at the dealership. More