West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Well taken care of We recently purchased a 2014 Dodge Avenger from Doan. Mike Huynh was our salesman and did a wonderful job listening to us and directing us to a car t We recently purchased a 2014 Dodge Avenger from Doan. Mike Huynh was our salesman and did a wonderful job listening to us and directing us to a car that met our needs. Purchasing a vehicle is not something we look forward to - Mr. Huynh made it a pleasant experience for us. We give him five stars! We definitely will keep Doan in mind the next time we are ready to purchase a vehicle! More

Painless car buying!!! We did a lot of online research and visited several dealerships. We saw the vehicle we wanted and drove an hour to Doan on a Sunday afternoon. We we We did a lot of online research and visited several dealerships. We saw the vehicle we wanted and drove an hour to Doan on a Sunday afternoon. We were greeted by Steve Stonehouse and we test drove and decided to buy within a few minutes. He was knowledgeable, friendly and not pushy. He addressed all we discussed and went above our expectations. We highly recommend Steve and will return to Doan for another vehicle. More

Above and Beyond! I recently had the pleasure of having Doug - Sammy assist me with getting the Exact car i was looking for. I am not the easiest customer (i'm positi I recently had the pleasure of having Doug - Sammy assist me with getting the Exact car i was looking for. I am not the easiest customer (i'm positive of this) but not once did doug ever lose patience and give up on me! i originally was looking for a used Jeep...Doug did his research and made me realize i can have a brand new 2016 jeep patriot sport for LESS than if i purchased used!!! (rebates) I have poor credit and Doug made sure i received a fair rate. Each time i went to there dealership doors were held open for me and smiles were everywhere. I have never experienced such polite,happy, and knowledgable employess ever at a car dealership! The staff is very very well educated as to what they are selling and will provide you with outstanding customer experience! This was my second time buying a jeep and doug did ABSOLUTELY ALL THE WORK FOR ME!!! I was given double on my trade in. compared to what all other dealers were trying to offer me. I cannot believe how smooth the whole thing went. questions were answered in minutes...not hours or days. If you hate cheesey fake salemen than you need to ask for Doug Catlin. You will not regret it! thanks for all your help! ~EThomson~ More

EXCELLENT SALES AND SERVICE ONE OF THE BIGGEST DODGE DEALERS I can not say enough good things about this dealership .They sold my husband a brand new truck and i was just looking and ended up trading in buying a I can not say enough good things about this dealership .They sold my husband a brand new truck and i was just looking and ended up trading in buying a brand new vehicle also. We drove 5 hours to go here and they knew it was a long trip so they offered to meet me half way to deliver my vehicle.We bought both vehicles from the sales person John DiMartino. I would highly recommend anyone to go to this guy. Very professional and did everything possible to make the deal happen.The finance mgr .Sammy was also very helpful to try to get a bank to help me out as I had roll over .I just can't say enough about this dealership. I would definitely return to buy again and Im also telling and my friends about them.thank you so much DOAN DODGE. More

Great Buying Experience I recently purchased a 2016 Jeep Cherokee from Doan. My salesman, Doug Catlin, was probably the most knowledgable and pleasant person I have ever work I recently purchased a 2016 Jeep Cherokee from Doan. My salesman, Doug Catlin, was probably the most knowledgable and pleasant person I have ever worked with in 40 years of buying cars. he knew the product and things went very smooth from start to finish. Came in on his day off to deliver car. Went through everything and answered any and all questions I had. I would recommend this dealership and salesman to anybody looking to buy a new car. More

Excellent Experience! I will definately recommend Doan Dodge. I went on a Sunday afternoon, sat down with my salesman, told him what I was looking for and drove out of the I will definately recommend Doan Dodge. I went on a Sunday afternoon, sat down with my salesman, told him what I was looking for and drove out of the lot with my new vehicle on Tuesday afternoon. No pressure, no pushing, just a very pleasurable experience!! More

Thank You.. Stopped in for a "fact-finding mission" since the lease was soon up on my truck. Not really sure what I wanted next, another truck or a car. Jason met Stopped in for a "fact-finding mission" since the lease was soon up on my truck. Not really sure what I wanted next, another truck or a car. Jason met us at the door and and with his help ended up with an awesome Challenger! While doing paperwork, Mark stopped by and chatted to my other half about the truck he soon wants! Sami was great as well. Awesome experience all around. Loved picking up our new car in an indoor garage and Jason was very patient teaching me how to use all the tech stuff in the car! More

Very pleased Marty was the best, he was professional, caring and made us very comfortable. He was patient and effecient. We were able to get our van quickly. He Marty was the best, he was professional, caring and made us very comfortable. He was patient and effecient. We were able to get our van quickly. He took the time when we picked it up to go over all the options that were on the van. I won't hesitate to go there again. More

Thanks Doug! My overall experience was great! Doug Catlin was friendly, knowledgeable and accommodating! Doug made sure I was able to get the vehicle that I wanted My overall experience was great! Doug Catlin was friendly, knowledgeable and accommodating! Doug made sure I was able to get the vehicle that I wanted. Definitely ask for him and you will not be disappointed!!!!! More

Purchased a used 2014 Forester Worked with John DiMartino and he was very educated, knowledgeable, and low pressure. One of the best car buying experiences I have ever had. 5 STA Worked with John DiMartino and he was very educated, knowledgeable, and low pressure. One of the best car buying experiences I have ever had. 5 STARS! More