West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Cory was extremely helpful and understandng to my situation. He went above and beyond to help me get financed. He was very professional and I was able to contact him anytime with any questions that situation. He went above and beyond to help me get financed. He was very professional and I was able to contact him anytime with any questions that I had, and Cory responded very quickly. I could not be more joyous with the experience that I had with Doan. I will highly recommend Doan to friends, family, and co-workers. Thank you Cory for all of your help.... More

"Johnny D" was very friendly, personable, and knowledgeable. Spent a great deal of time with us answering our questions and we did not feel rushed. knowledgeable. Spent a great deal of time with us answering our questions and we did not feel rushed. More

I went into looking to purchase a car. I had a trade so i was unaware how the process work. I had NO idea what type of vehicle I wanted. I met with Roland Tabacco and he found EXACTLY what i wanted and n i was unaware how the process work. I had NO idea what type of vehicle I wanted. I met with Roland Tabacco and he found EXACTLY what i wanted and needed as well as meeting my price point! HE is AWESOME! More

Roland was great! He was a huge help, and went out of his way to find exactly what I wanted :) I love my new Jeep liberty way to find exactly what I wanted :) I love my new Jeep liberty More

John was extremely friendly and honest. We were at the dealership for approximatley 3 to 3 and 1/2 hours until we were satisfied with the deal. We also met with the manager (I believe his name was Mike) dealership for approximatley 3 to 3 and 1/2 hours until we were satisfied with the deal. We also met with the manager (I believe his name was Mike) and he ended up approving the deal on our car at a price that we could afford. John is very friendly and not at all pushy. It was a pleasure to do business here and I have no doubt that if any problems arise, they will be addressed to my satisfaction. More

My husband and I where extemly pleased with the service of our salesperson. He had gone above and beyond and went the extra mile to get us into the car of our dreams. We are very happy customers and we wil of our salesperson. He had gone above and beyond and went the extra mile to get us into the car of our dreams. We are very happy customers and we will tell our friends and family about the service we had gotten. Thank You Mike McCauley.. From Marc & Irene Schmitt More

I went into the Doan Dodge Dealership located on Ridge Road West in Rochester today (10/19/12) over an on going mechanical issue since I bought a truck from Doan back in June. My family all own vehicles Road West in Rochester today (10/19/12) over an on going mechanical issue since I bought a truck from Doan back in June. My family all own vehicles from this particular dealership and have had fantastic serivce thanks to Matt Tyler respectively, who has sold us each of our own vehicles. After several trips to the service center for various break/wheel related repairs over the course of 4 months however, I finally had to bring my vehicle into our own automechanic to finally fix the issue. The service center at Doan did quite a bit of good work on my truck without charge, and were always fair to deal with nonetheless, but the problem was never really resolved until I brought it into our own automechanic. I came into Doan to address the issue and was greeted by John Labate who looked over all of the paper work involving the work that went into the truck. John was very methodical and accommodating about the issue at hand. We were later joined by Matt Tyler who looked over everything as well. Both John and Matt expressed their concern about the issue and determined a professional and ethical resolution in the favor of the customer on the behalf of Doan. I did not necessarily expect to be compensated for the work I had done to the truck, however John and Matt insisted on the coverage for what I inevitably had to do in order to fix the problem. Based on my personal experience with Matt Tyler specifically in regards to selling the truck to me earlier this year is that he is honest, with an overall good business work ethic and an understanding of the importance to be genuine with your clients, which instills a loyal and trust worthy relationship between him and his customers. A tremendous thanks to both Matt Tyler and John Labate who will have unlimited success in what they do when they continue to handle situations with such virtue and with the same emphasis on customer satisfaction as they have in this situation. Thanks again! More

hoang levin was great !! very friendly n informative.we went over everything twice and we got to and kept a agreed price. got a good very deal on my trade in n bought a great used vehicle , good buying exp went over everything twice and we got to and kept a agreed price. got a good very deal on my trade in n bought a great used vehicle , good buying experience will definately come back and send others here. More

This was the best car buying experience I ever had. Glenn was professional and insightful. He went over the documentation and the vehicle features in a clear and concise manner. I've already recommended the was professional and insightful. He went over the documentation and the vehicle features in a clear and concise manner. I've already recommended the him to several friends. More

Steve and John are great sales people to work with. They are honest, and trustworthy and worked with me to get the best possible deal for the purchase of my 2013 Grand Cherokee. I have and would again recom are honest, and trustworthy and worked with me to get the best possible deal for the purchase of my 2013 Grand Cherokee. I have and would again recommend these guys to my friends should they decide to purchase a new or used vehicle. This is my second purchase from Steve. More