Westboro Toyota

Jody was so helpful with my questions and was so informative on what I needed to do and cost efficient ways to fix my car. I look forward to working with her in the future! informative on what I needed to do and cost efficient ways to fix my car. I look forward to working with her in the future! More

Anthony was exceptional great and went above and beyond. His customer service was extremely good. He took care of us and made sure we were satisfied and got what we needed. His customer service was extremely good. He took care of us and made sure we were satisfied and got what we needed. More

It was my first service with this dealership and it went really well. Only took 45min to do all the work. really well. Only took 45min to do all the work. More

Every one at the dealership very professional Jody was very helpful plus the Service Manager always helpful took care of my wife Prius C I also used parts department great service. Keep it up Thanks very helpful plus the Service Manager always helpful took care of my wife Prius C I also used parts department great service. Keep it up Thanks More

Very clean, nice waiting area, friendly staff, good selection of cars available, easy to get to location selection of cars available, easy to get to location More

I cannot thank everyone at the dealership enough for their help! Jody was amazing, so helpful, kind. I was worried that we would not be able to get home last Friday but she fit us in, found the tire we their help! Jody was amazing, so helpful, kind. I was worried that we would not be able to get home last Friday but she fit us in, found the tire we needed and got us back on the road in no time! More

They waisted no time on the usual nonsense. My car buying experience 3 weeks ago at Westborough Toyota. was satisfying and refreshing. The salesman was clearly motivated to make a deal quickly My car buying experience 3 weeks ago at Westborough Toyota. was satisfying and refreshing. The salesman was clearly motivated to make a deal quickly and move on. We settled on a price with trade literally in minutes. It was as good a deal as I could have expected. The entire process was calm, collected and professional. More

It doesn't take much to go from hero to zero. ... I had to pay $50 for a car rental after spending the full day for a simple 2-hour warranty service that was not completed. Toyota is a great bran ... I had to pay $50 for a car rental after spending the full day for a simple 2-hour warranty service that was not completed. Toyota is a great brand that stands for quality. The service manager, Alfredo Lopes, destroys Toyota's reputation with NO care for his employees and creating a horrible customer experience. More

Held to appointment tieduled me. Evaluated the problem Informed me . Scheduled service. Ordered part. Very good experience . Evaluated the problem Informed me . Scheduled service. Ordered part. Very good experience . More

Friendly and knowledgeable until they received the deposit. After that point: vehicle received 3 days after agreed date, dealer blamed delays on insurance company until we showed insurance company res deposit. After that point: vehicle received 3 days after agreed date, dealer blamed delays on insurance company until we showed insurance company responded within hours, nail sticking out of tire when supposedly the vehicle just finished inspection?, tried to withhold car mats (told me I can find deals on eBay), only provided 1 key, couldn’t get a call from the general manager and no real concern for my time nor the terrible experience. Lots of excuses. More