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Westboro Toyota
Westborough, MA
2,549 Reviews
At Westboro Toyota, our goal is to provide each customer with the knowledge and resources that he or she loves and to select the best financing options for driving that Toyota home with the peace of mind of having made wise economical choices. Our goal is that each customer feels that he or she has found in us a dealership that is resourceful, fair, convenience, always technologically current, and consistently committed to providing high quality vehicles and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,549 reviews
April 04, 2025
Very friendly, helpful and accommodating . Made appointment through Toyota app, but app didn’t work. Made appointment through Toyota app, but app didn’t work. More
by enes1950
Verified CustomerEmployees Worked With
April 04, 2025
Top notch work on your vehicles, the very moment you arrive at the dealership the employees greet you in a professional manner. They hear your concerns, and you have the opportunity to sit back and allo arrive at the dealership the employees greet you in a professional manner. They hear your concerns, and you have the opportunity to sit back and allow them to be able to do whatever they explained what it will take to complete the job. They promptly come to the waiting area, and they then greet you and begin to explain their completed work. More
by mullarkeym
April 04, 2025
John is the rudest ever customer service I have dealt with. He didn’t call me until noon after which I called him and left a voicemail. He responded with the first update at about 1.20pm saying that the with. He didn’t call me until noon after which I called him and left a voicemail. He responded with the first update at about 1.20pm saying that the shuttle was on its way to get me. I said I was in a meeting until 2pm to which he rudely responded- you know the shuttle service is a courtesy not an obligation. If you can’t come now I don’t know if we can come to pick you. I was appalled and said that I was waiting all morning with no update and it was a working day. He repeated everything and then I had to get tough and he backed off saying tge shuttle went in the opposite direction and will reach my house by 2pm. So I agreed however the shuttle reached at 1.35pm and the wonderful driver was not informed about the timing by John!! Terrible customer service..apparently he was in charge that day so I didn’t know who to complain to.. More
by MINERVAMISHRA
Employees Worked With
Other Employees :
Steve the shuttle driver was awesome
April 03, 2025
Gabriel was great to work with. Very low pressure and provided great information on what I was looking for. Need some more customer parking spaces though Very low pressure and provided great information on what I was looking for. Need some more customer parking spaces though More
by RDIEN911
Employees Worked With
April 03, 2025
I am blessed and I am grateful for the opportunity to be able to be part of your business and Leo was very helpful able to be part of your business and Leo was very helpful More
by DENISELOISEAU504
Employees Worked With
Other Employees :
Peter tonelli
April 02, 2025
Very invested in what we needed. Max & JD could not have been more helpful; Max coming in on day off & JD accommodating our busy schedule. Max & JD could not have been more helpful; Max coming in on day off & JD accommodating our busy schedule. More
by WESTMANTONDRESSAGE
April 02, 2025
Excellent No Çc Sh ch ch high do go go Rich try h h to try jyjj h v g the h g Nguni try jyjj h v g the h g Nguni More
by TBRADY4595
April 02, 2025
I have always had the best experience with the Westborough Toyota dealership. They have always got me in and out in a timely manner always been very accommodating. Westborough Toyota dealership. They have always got me in and out in a timely manner always been very accommodating. More
by KUNKOOSH
April 01, 2025
Juan Is always great and very helpful. I like working with him. He's knowledgeable and goes beyond to help his customers. I like working with him. He's knowledgeable and goes beyond to help his customers. More
by MLMACIONE
