Westboro Toyota
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Overall, it was good to excellent. I had no appointment and you were able to accommodate me. I asked for a rental and one was provided. The only issue was that it took about 30 minutes I had no appointment and you were able to accommodate me. I asked for a rental and one was provided. The only issue was that it took about 30 minutes to complete the process. It seemed to me that it could have been done in 15 minutes or less. The other issue with the service had to do with the cost. Replacing the conventional 12 volt battery in my prius cost $350. I know prices have gone up but this seemed over the top. More
Alex went above and beyond to help us get the car we wanted. He was amazing. wanted. He was amazing. More
Very welcoming from the moment you walk in the door to the moment you pay for the car. They Treat you like a person not just another sale. I usually dread dealerships but I didn't feel like I was actually the moment you pay for the car. They Treat you like a person not just another sale. I usually dread dealerships but I didn't feel like I was actually in one. More
The best Toyota dealership in Massachusetts Great workers and great deals most often I will recommend this dealership to everyone and great deals most often I will recommend this dealership to everyone More
I have excellent experience with sale persons of Westboro Toyota. They found the car what I wanted. They serviced it and installed remote start equipment. The sale assistant explained many things about car o Toyota. They found the car what I wanted. They serviced it and installed remote start equipment. The sale assistant explained many things about car operation. I'm very appreciative for my new car! More
All of my calls were returned promptly and Juan was always very helpful and kept me updated with the status and pricing of repairs. Juan is an excellent representative of the Service Dept and went abov always very helpful and kept me updated with the status and pricing of repairs. Juan is an excellent representative of the Service Dept and went above and beyond. I am very pleased with the Westboro Toyota Service Dept and would highly recommend. More
Made an appointment on Tuesday to get my door handle fixed. Only to show up for my appointment on Friday to find out the new part had not been ordered. Was told new part would be in by Saturday, only I fixed. Only to show up for my appointment on Friday to find out the new part had not been ordered. Was told new part would be in by Saturday, only I am still waiting for someone to call me to tell me the part is in and to setup another appointment. More
Hopefully someone getting this message will pass along to the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at ri the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at risk!! Made it home, and my wife knew to turn the switch on. I recognize the reason to turn them off to work on car, but Your Job Is To Put It Back On. This could have resulted in a serious accident and dealership is at fault. In addition, when getting that resolved, she noticed the low tire pressure alert to check censer and icon flashes, and stays on. So 4.5 hrs and $687. Later the reason to have service remains an issue. Now what will you do about this?? More
Always very good Been using Westboro Toyota since 2009 and always happy with Sales and Service. and always happy with Sales and Service. More
We had a great experience. Drove several cars and found a reasonable one. Smooth, no pressure. Drove several cars and found a reasonable one. Smooth, no pressure. More