Westboro Toyota

5 star experience! I went to this dealership because it is close to where I live and I wanted a hybrid Rav4. I was surprised by the welcoming environment and how well A I went to this dealership because it is close to where I live and I wanted a hybrid Rav4. I was surprised by the welcoming environment and how well Alex answer all my question and concerns. He got me exactly what I wanted delivered within days. He didn't pushed me to buy what was in their inventory. Finally, when the car was ready, he teach me on how to use every tech feature the car has. I couldn't be more satisfied with my experience at Westboro Toyota and their staff. More

Very helpful thanks very much for solving the issue. Will be back next time soon. Will be back next time soon. More

New tires and state inspection Well done ? ? Juan was good at providing updates and time estimate ? Juan was good at providing updates and time estimate More

Recall was completed on 2nd attempt. Recall was completed on 2nd attempt. Communication could be better so they have all the parts on first attempt. Other than that it is all good. Recall was completed on 2nd attempt. Communication could be better so they have all the parts on first attempt. Other than that it is all good. More

For oil change did Not get printout of depth of each tire tread or front disc pads or rear drum shoes. Customer does not know conditions of above and cannot plan for future service. Juan was personable and k tread or front disc pads or rear drum shoes. Customer does not know conditions of above and cannot plan for future service. Juan was personable and knowledgeable. More

Overall, it was good to excellent. I had no appointment and you were able to accommodate me. I asked for a rental and one was provided. The only issue was that it took about 30 minutes I had no appointment and you were able to accommodate me. I asked for a rental and one was provided. The only issue was that it took about 30 minutes to complete the process. It seemed to me that it could have been done in 15 minutes or less. The other issue with the service had to do with the cost. Replacing the conventional 12 volt battery in my prius cost $350. I know prices have gone up but this seemed over the top. More

I have excellent experience with sale persons of Westboro Toyota. They found the car what I wanted. They serviced it and installed remote start equipment. The sale assistant explained many things about car o Toyota. They found the car what I wanted. They serviced it and installed remote start equipment. The sale assistant explained many things about car operation. I'm very appreciative for my new car! More

All of my calls were returned promptly and Juan was always very helpful and kept me updated with the status and pricing of repairs. Juan is an excellent representative of the Service Dept and went abov always very helpful and kept me updated with the status and pricing of repairs. Juan is an excellent representative of the Service Dept and went above and beyond. I am very pleased with the Westboro Toyota Service Dept and would highly recommend. More

Made an appointment on Tuesday to get my door handle fixed. Only to show up for my appointment on Friday to find out the new part had not been ordered. Was told new part would be in by Saturday, only I fixed. Only to show up for my appointment on Friday to find out the new part had not been ordered. Was told new part would be in by Saturday, only I am still waiting for someone to call me to tell me the part is in and to setup another appointment. More

Hopefully someone getting this message will pass along to the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at ri the service advisor, (Juan) and maybe a manager. My frustration is 2-fold. 1, on way home, in dark, no lights. Couldn't figure out why, but put at risk!! Made it home, and my wife knew to turn the switch on. I recognize the reason to turn them off to work on car, but Your Job Is To Put It Back On. This could have resulted in a serious accident and dealership is at fault. In addition, when getting that resolved, she noticed the low tire pressure alert to check censer and icon flashes, and stays on. So 4.5 hrs and $687. Later the reason to have service remains an issue. Now what will you do about this?? More