Weston Kia

I gave you an Opportunity to talk to me and nobody I gave you an Opportunity to talk to me and nobody called I think I’m going to find another automotive service center to take care of our vehicles I gave you an Opportunity to talk to me and nobody called I think I’m going to find another automotive service center to take care of our vehicles More

I feel they have redeemed themselves. I purchased a vehicle from them in 2006 and left feeling very disappointed. On this transaction I feel like they were very easy to work with and made my buying exp vehicle from them in 2006 and left feeling very disappointed. On this transaction I feel like they were very easy to work with and made my buying experience an easy one. More

Worst dealership service EVER I stoop ignored by my truck for several minutes while staff didn’t even have the curtesy to say will be with you in a minute. Finally got helped just to be told oh this other gu for several minutes while staff didn’t even have the curtesy to say will be with you in a minute. Finally got helped just to be told oh this other guy will be with you. Then sat for 1:45 minutes for a xxxx oil change. watching everyone work I saw everyone looked defeated every action was slow and labored and the opposite of good customer service. It looks like no one gives a xxxx beyond pay up and get out. Example in point as I was checking out and paying I presented my $39.95 oil change flyer you mailed me. Cashier just ignored it as I placed it in front of her face I assumed she was just ringing it up. I paid over $60 and commented I guess this doesn’t mean a thing to no reply. My truck is a 2021 I had drive axle may need service soon. I said hey maybe thats the shake I feel is someone gonna tell me about it. No comment. Fine I guess I’ll just get the xxxx out since you took my money and left. I was so furious I decided to leave as I had surgery a few days ago and the long wait had me to pissed to be polite. The only bright spot was Vivian Garner who took the time to chat with us when she saw we had been waiting a while and she is the only reason I haven’t started an entire social media push to announce how xxxxing terrible you are to paying customers. You need to fire most your service staff as none of them do their job or at least bring in a third party to evaluate what they are not doing and teach them and all your staff how and what customer service is. You need to teach everyone there to work with a sense of urgency and pride and to not wonder about casually wasting peoples time. I have worked around many dealerships and recently had many service appointments elsewhere and your staff rates the worst I have seen period. I noticed the first time I came in but thought it was a bad day. No it’s who you are so far go e no one sees how bad you are performing. I need to be charged the proper amount for my service and hope you can do better in the future for others but it won’t be on my truck. Your stupid page wont let me submit this without rating people I had no contact with so I’m giving 1 star on themtill it takes it sorry More

Mike dropped the ball on our service scheduled to replace front shocks. Dan Schofield saved the day and the experience. Great manager fixed the complaints we had from the service employee. Initial lack of at front shocks. Dan Schofield saved the day and the experience. Great manager fixed the complaints we had from the service employee. Initial lack of attention to detail but ultimately, we will go again. Just need to make sure they pay attention. More

Overall good report although lof and tire rotation took 1.5 hours to complete. I will always trust all my vehicle needs with Weston Kia/GMC 1.5 hours to complete. I will always trust all my vehicle needs with Weston Kia/GMC More

Dealership and its employees are always eager to help with any type of problem that you're experiencing. Getting the job done correctly the first time. with any type of problem that you're experiencing. Getting the job done correctly the first time. More

Les doy 5 estrellas 🌟 porque el servicio ,en mi caso es bueno solo me gustaría que hubiera más citas disponibles en sábados pero en lo demás como atención al cliente y servició todo bien bueno solo me gustaría que hubiera más citas disponibles en sábados pero en lo demás como atención al cliente y servició todo bien More

Amazing service as always. Was able to get issue fixed and was still on warranty so that's always a plus. Joe /sales maybe one of my most favorite people in the world also and was still on warranty so that's always a plus. Joe /sales maybe one of my most favorite people in the world also More

In and out service! Very professional. There was pressuring or haggling here. I felt the sales person was honest and truly gave me the best deal that he could. pressuring or haggling here. I felt the sales person was honest and truly gave me the best deal that he could. More

Very professional and quick. Had my car back in timely manor. The price was reasonable. They recommended things to be done so that the the car would run better. Had a good experience Thanks manor. The price was reasonable. They recommended things to be done so that the the car would run better. Had a good experience Thanks More