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Westside Lexus
Houston, TX
6,423 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,423 reviews
June 15, 2024
Everyone was welcoming and kind - my salesman was informative and knowledgeable, and the finance member I met with was extremely helpful and not pushy at all. It was a great experience informative and knowledgeable, and the finance member I met with was extremely helpful and not pushy at all. It was a great experience More
by MPMCGINNIS
Verified Customer
Helpful June 15, 2024
Laurean provided great service and was able to meet my requirements in order to lease another vehicle. requirements in order to lease another vehicle. More
by laura.r.needle
June 14, 2024
great dealership. sales person was great and knew everything about product. experience was smooth will for sure recomend! sales person was great and knew everything about product. experience was smooth will for sure recomend! More
by BOUDIERBOUDIER
Employees Worked With
June 14, 2024
I was blown away by the speed and efficiency of the operation. I turned up on a Monday with a view to a test drive and if I liked the car I’d get the ball rolling for the following day, I had a tight s operation. I turned up on a Monday with a view to a test drive and if I liked the car I’d get the ball rolling for the following day, I had a tight schedule that needed me across the city in about 2 hours … so that was the plan. 2 hours later my happy smiling face was behind the wheel of the GX 460 I came to test drive. My old truck traded, monies exchanged, titles signed, an ‘end to end’ Lexus warranty bought (that cost me less than I thought possible) and a full tank of gas. The whole experience from start to finish was relaxed, friendly and welcoming. In the past my car buying experiences had been adversarial and a fight for every last penny, here Lexus really wanted to work with me. I knew what I was paying right from the start, the only surprise was the warranty price and that was a pleasant surprise. Thank you! More
by ken.brownlee
June 11, 2024
I’ve been with Lexus for over 10 years. This is my first time working with Daniel, and I’m glad he took over as my service consultant. excited to continue to work with him in the future. This is my first time working with Daniel, and I’m glad he took over as my service consultant. excited to continue to work with him in the future. More
by Adrian
Employees Worked With
June 11, 2024
Calm, clean, and respectful of your time. Great waiting area where you can get work done. Mr. Keener told me exactly what to expect, each step of the way. They honored the vehicle price lis Great waiting area where you can get work done. Mr. Keener told me exactly what to expect, each step of the way. They honored the vehicle price listed online, to the penny. Top shelf customer service!! More
by o_jahnsen
June 10, 2024
I am so please that I chosen West side Lexus I cannot have made a better chose. I had a very good Saleman very understanding. Mr S. Shroff was very good. have made a better chose. I had a very good Saleman very understanding. Mr S. Shroff was very good. More
by ealex2000
June 09, 2024
Shakar made our experience very enjoyable. He truly cares about his clients. We couldn’t be happier. He truly cares about his clients. We couldn’t be happier. More
by bjames5
June 09, 2024
The dealership is clean and front desk staff is attentive. However if you do not have appointment with a staff or are just dropping by to explore it feels that no one really bothers to attend. attentive. However if you do not have appointment with a staff or are just dropping by to explore it feels that no one really bothers to attend. More
by knabin
June 09, 2024
clean facility, polite people, Joey was professional and honest. Would buy a car again from him and the dealership without hesitation. Excellent overall experience as expected. honest. Would buy a car again from him and the dealership without hesitation. Excellent overall experience as expected. More
by JJZ
Employees Worked With
