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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,029 reviews

March 26, 2025

John Loving was very responsive to my inquiries and helped me find the car I was looking for. More

by teri.rhodes520
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Westside Lexus responded

We are glad to hear that John helped you secure the vehicle you were looking for. Thanks for choosing Westside Lexus!

March 26, 2025

We had the best experience buying our car at the Westside Lexus dealership. MJ is so professional and kind. We have never experience this at any other dealership before. we will always recommend Westside L More

by maryanncastillo950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Blythe
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Mar 26, 2025 -

Westside Lexus responded

Maryann, we're delighted to hear that MJ and the Westside Lexus team provided you with such a memorable experience. Thank you for recommending us to your family and friends!

March 26, 2025

Joey was such an amazing salesman! He was more than helpful, he took care of things without even being asked. I would recommend any and everyone to come see Joey! I am a return cust More

by fdawanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Westside Lexus responded

We're delighted to hear that Joey provided such exceptional service during your visit to Westside Lexus! It's wonderful that your experience was as amazing, if not better, than before. Thank you for choosing us again and recommending our team - enjoy the new Lexus truck!

March 25, 2025

Joey was a fantastic sales consultant. He helped us through process and was very communicative! More

by Eric E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Westside Lexus responded

Eric, thanks for leaving Westside Lexus a five-star review! We are happy to hear that Joey was fantastic.

March 25, 2025

Disappointed in dealership. Return customer apparently unimportant. Trade in ridiculous, so I accepted disposition of the vehicle, but expected a no charge for the tint (which More

by VRKUHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey Broussard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Westside Lexus responded

It's disappointing to hear about your recent experience with us. We strive to value all our customers, especially return ones, and it seems we fell short in this instance. I would like the opportunity to discuss your concerns further and see how we can make things right for you. Please feel free to reach out at your convenience. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

March 24, 2025

Thanks for being courtesy and helpful to the customer. I will refer my friends and family to your dealer. More

by NHATHONGOILOI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Phan
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Mar 24, 2025 -

Westside Lexus responded

We're delighted to hear that you had a positive experience with us at Westside Lexus! Thank you for your kind words and for considering referring friends and family. We look forward to welcoming them in the future!

March 24, 2025

Very inviting and professional dealership in Houston! Great experience and ease in purchasing my new Lexus! More

by clgrainger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Westside Lexus responded

We're delighted to hear you had a great experience at Westside Lexus! Our team strives to make the purchasing process as smooth and enjoyable as possible. Enjoy your new Lexus, and thank you for choosing us!

March 23, 2025

Staff has been very knowledgeable and attentive. Merrell has been very professional and friendly and was able to get us a deal very quickly! More

by gpapp691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Westside Lexus responded

We're delighted to hear that Merrell and the team at Westside Lexus provided you with knowledgeable and attentive service. It's great to know they made your experience both professional and friendly while securing a quick deal! Thank you for choosing us!

March 23, 2025

Atmosphere is pleasant, everyone is pleasant and professional, MR Garcia is easy to deal with, in and out in 40 minutes. More

by hueysalem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Westside Lexus responded

Salem, we're delighted to hear that Mr. Garcia and the Westside Lexus team provided you with a pleasant and efficient experience! Thanks for sharing your feedback!

March 22, 2025

I enjoyed interacting with the sales team but was disappointed with the finance team. However, the team came around. Overall liked the experience. . More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Westside Lexus responded

Nick, thank you for sharing your feedback. We're glad to hear that the sales team at Westside Lexus made a positive impression and appreciate your patience with our finance team. We hope to provide an even better experience next time! Please reach out to us if we can be of assistance.

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