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Westside Lexus

Houston, TX

4.8
7,497 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,497 reviews

October 18, 2025

Great experience! The dealership is a nice facility with friendly staff. In the beginning of the process, I felt like I wasn't trying to be sold a vehicle because they More

by hmr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Westside Lexus responded

We are grateful for your feedback! We’re delighted that our team made the experience at Westside Lexus comfortable and genuine. Enjoy your new ride!

October 17, 2025

All is good and smooth and fast. However, the car came with a poor battery, we had issues with the battery in the first day. Roadside replaced it in the same day though. More

by onursemiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Westside Lexus responded

We appreciate your feedback and are pleased to hear that the roadside team swiftly replaced your battery. Thank you for choosing Westside Lexus!

October 17, 2025

Everything about the dealership is first class! Very professional, kind and helpful people assisting customers and a beautiful and comfortable space. The only dealership I would ever go to to buy a More

by CTAAFFE123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Westside Lexus responded

Thank you for your glowing review! We're honored to be your go-to dealership here at Westside Lexus. We appreciate your business and look forward to helping you in the future!

October 17, 2025

My experience was great. And I don’t mind felling out surveys. But when you put a minimum amount of words it tends to make people not want to do it. More

by MIRE.JASON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Westside Lexus responded

Thank you for sharing your feedback and for choosing Westside Lexus, Jason! We understand and appreciate your honest input about the survey. Safe travels, and we hope to see you again!

October 17, 2025

We have attempted to purchase a new 350 RX from Westside three other times, and bought elsewhere. We were there to service my vehicle. Jessica greeted us and let us look at new vehicles and answered any que More

by NITA.N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Flores Parts Dept.
Oct 20, 2025 -

Westside Lexus responded

Hi Nita! Thank you for your loyalty to Westside Lexus and for sharing your positive feedback about Jessica. Your feedback just made our day!

October 17, 2025

The dealership is bright and very clean. This is my 3rd vehicle here and MJ Blythe has been very pleasant and hospitable. Accommodated my request and had a very easy and smooth transaction More

by GILLDONATO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Blythe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Westside Lexus responded

We are thrilled that MJ, Judy, and the team provided another smooth and speedy experience. Thank you for choosing Westside Lexus and for sharing your feedback!

October 17, 2025

Great experience! Highly recommend Adam Nguyen!! Definitely worth the drive from Metairie Louisiana to purchase the vehicle. More

by ianann183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Westside Lexus responded

We love hearing recommendations like this, Ian! Thank you for making the trip to see us at Westside Lexus and for trusting Adam with your business. Congratulations on your new car!

October 17, 2025

The dealership is super nice facility with amazing employees. Everyone that I dealt with was very friendly and helpful. Joel Broussard has a repeat customer with me if I buy another Lexus. Top not More

by rykenperformance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Westside Lexus responded

Thank you for the excellent review! We’re delighted to hear that Joel and the rest of our team left such a positive impression. We truly appreciate your business and look forward to seeing you again at Westside Lexus! Enjoy your new ride!

October 16, 2025

Shannon George has been the best salesman I've worked with to date. We were buying from out of town and Shannon made that process seamless. He was very patient, professional, responded quickly, and helpe More

by NS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carson
Oct 16, 2025 -

Westside Lexus responded

We're so happy to hear Shannon and the rest of the team made your out-of-town purchase seamless and enjoyable. Thank you for recommending Westside Lexus! Safe travels in your new vehicle!

October 16, 2025

Chong Lee is always a pleasure to work with. This along with the value of Lexus will keep me coming back. This is my second ES and will probably be where I purchase my next vehicle. I thoroughl More

by g86ford1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Westside Lexus responded

We're thrilled to hear Chong Lee and Sterling made your experience enjoyable! Thank you for choosing Westside Lexus and we look forward to helping you in the future.

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