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Westside Lexus
Houston, TX
7,116 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,116 reviews
January 16, 2024
Very professional, clean and welcoming! Would highly recommend to friends and family. Great overall experience. Would highly recommend to friends and family. Great overall experience. More
by jrwolfe
Verified CustomerEmployees Worked With
January 16, 2024
It was such a great pleasure meeting Catalina. She was a very sweet, caring and professional salesperson. Best and smooth experience buying a car from Westside Lexus. She was a very sweet, caring and professional salesperson. Best and smooth experience buying a car from Westside Lexus. More
by rosicela.lara
January 15, 2024
John Loving was very friendly. I recommend him, and he used his time to answer all my questions. I recommend him, and he used his time to answer all my questions. More
by vannak62
Employees Worked With
January 15, 2024
Came back to by another vehicle from Westside because of the great customer services and no hassle. the great customer services and no hassle. More
by LIZCASTLE
January 14, 2024
Very professional and friendly staff. Great purchasing experience. I definitely recommend it to anyone who wants buy Lexus Great purchasing experience. I definitely recommend it to anyone who wants buy Lexus More
by xannew
Employees Worked With
January 14, 2024
Nellie is knowledgeable about the inventory. She is professional and not pushy. I walked in and drove out 90 minutes later in a car I still love. This is our fourth Lexus, best vehicle ever. She is professional and not pushy. I walked in and drove out 90 minutes later in a car I still love. This is our fourth Lexus, best vehicle ever. Westside Lexus is focused on customer service and long term relationships. Highly recommend. More
by TGHENDRIX1
Employees Worked With
January 14, 2024
Excelente atención por parte de Nellie todo muy claro gracias, muy amable, nos explicó todo muy bien gracias, muy amable, nos explicó todo muy bien More
by maibelincatamo
January 14, 2024
We saw on the internet that your dealer had a good deal on 2022 Lexus RX350. My husband and my son came over and looked at that car. Jim (salesman) showed us the better deal on same model of 2023 with lowe on 2022 Lexus RX350. My husband and my son came over and looked at that car. Jim (salesman) showed us the better deal on same model of 2023 with lower milage. He explained the differences of models 2022 and 2023, and he also showed us the features of the model 2023 that we drove for the test. So, we ended up bought that one. Jim was very helpful with the process of purchasing this car (*****). In general, we love your Dealership. It looks very elegant, friendly and helpful staff. FYI, our family has been driven many Lexus models since 2005. Currently, we have a 2015 Lexus NX200T, a 2019 Lexus GX460, and this new car. We always stick with Lexus cars. More
by Trung Nguyen
January 14, 2024
Service and hospitality was impeccable. Jeffrey was so easy to work with and is dedicated to service beyond the sale. Highly recommend! Jeffrey was so easy to work with and is dedicated to service beyond the sale. Highly recommend! More
by kltsullivan
