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Westside Lexus
Houston, TX
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,132 reviews
January 05, 2024
Jay was awesome, he tried his best to help me get the car I love. He even makes sure after I bought the car that everything okay. Westside Lexus is my #1 so far with the best sellman who really pay attenti I love. He even makes sure after I bought the car that everything okay. Westside Lexus is my #1 so far with the best sellman who really pay attention to what I was looking for ^_^ Thank you so much Jay. More
by ple_a_1
Verified CustomerEmployees Worked With
Jay
January 03, 2024
Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! I would highly recommend them to anyone. Beautiful facility! More
by JWAGG
January 03, 2024
Jontae Brown was a joy to work with. He is very knowledgeable, polite and communicative. We had a very nice experience and would recommend him highly to anyone looking for a new Lexus. He is very knowledgeable, polite and communicative. We had a very nice experience and would recommend him highly to anyone looking for a new Lexus. More
by Syoung19
January 03, 2024
The salesman Steve Machann was outstanding and very professional. He explained various options we had and made the buying experience a pleasure. In over 40 years of buying cars this was the first time professional. He explained various options we had and made the buying experience a pleasure. In over 40 years of buying cars this was the first time my wife and I were pleased about how we were treated at a dealership. We have recommended Steve to our friends. Thanks, Steve, for such an enjoyable experience. More
by JOSBORNAECI
January 03, 2024
Great service but I felt like we were pressured more to purchase a Lexus certified than non Lexus certified vehicles. Weren’t really given an option to look at everything to make a well rounded comparison purchase a Lexus certified than non Lexus certified vehicles. Weren’t really given an option to look at everything to make a well rounded comparison and decision. However the service was still excellent. More
by andrellgautier0629
Employees Worked With
January 03, 2024
Everyone that I worked with at the dealership was professions, friendly and responsive. These individuals were Jeffery Byers, Chris Nemoto and JT Teordoro. professions, friendly and responsive. These individuals were Jeffery Byers, Chris Nemoto and JT Teordoro. More
by cmgillis
January 02, 2024
Steve Machann was very helpful and patient in guiding me through the purchase of my new NX….thanks Steve. through the purchase of my new NX….thanks Steve. More
by BPOPE5
Employees Worked With
January 02, 2024
We enjoyed working with Jeffery and the team at Westside Lexus. The process was quick and positive. Lexus. The process was quick and positive. More
by jc.perez01
December 31, 2023
Thank you Lurie so much for guiding us with choosing our LX! We appreciate your patience with us, thank you for making our experience with Lexus an extremely smooth purchase. LX! We appreciate your patience with us, thank you for making our experience with Lexus an extremely smooth purchase. More
by vvasquez1984
