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Westside Lexus
Houston, TX
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,029 reviews
March 20, 2025
The dealership as well as Alex Ponce was excellent across the board, from communication, to knowledge to delivery! the board, from communication, to knowledge to delivery! More
by jolene.nixon
Verified CustomerEmployees Worked With
March 20, 2025
They were very supportive after my accident and being on the lookout for me to purchase this new vehicle. I appreciate their support and I’m very happy with the service.. the lookout for me to purchase this new vehicle. I appreciate their support and I’m very happy with the service.. More
by subeorie
Employees Worked With
March 20, 2025
Yesterday, I purchased a new Lexus from Westside Lexus. Everything was great. The car was immaculate and all the functions were explained in detail. Everything was great. The car was immaculate and all the functions were explained in detail. More
by jpmd2002
Employees Worked With
March 19, 2025
Lauren G was an absolute dream to work with when buying a car. I have been in contact with her for several months now while waiting for my car to hit production. She gave me frequent updates on the status on car. I have been in contact with her for several months now while waiting for my car to hit production. She gave me frequent updates on the status on my car. The week of my car arriving, she helped make sure we had all the right information and paperwork in order to move forward. She answered all our questions and was so helpful with anything that came up in the process. The day of, we purchased the car within 2 hours. Fastest shopping experience ever! Thank you Lauren! I also know she is the most hardworking sales associate because everyone was coming in to see her!! More
by FANNIGEDEON
Employees Worked With
March 19, 2025
Jeffery is the best ! He has helped me for a long time always knows what I need and always there if I have any questions are need help . I would never go through anyone el He has helped me for a long time always knows what I need and always there if I have any questions are need help . I would never go through anyone else ! And Westside is just wonderful easy and there to answer any needs I have for my cars More
by kathymccord5
March 18, 2025
Unfortunately we had a very difficult experience. We were the buyers through a courtesy trade. The whole process through the dealership/sales consultant felt VERY rushed and pushy - even my bank was We were the buyers through a courtesy trade. The whole process through the dealership/sales consultant felt VERY rushed and pushy - even my bank was unsatisfied with how things were being handled. We were buying out of state. Everyone else we encountered and had to work with at the dealership were wonderful though. More
by bsmithhollis
March 17, 2025
Buying a car was seamless. Rafael and Gary made the experience easy and fast . thank you! Rafael and Gary made the experience easy and fast . thank you! More
by L1FORBES
March 17, 2025
Have already done this review once. Please note your response on March 10,2025 Westside Lexus Responded to Your Review "Thank you for sharing your wonderful experience with us at W Please note your response on March 10,2025 Westside Lexus Responded to Your Review "Thank you for sharing your wonderful experience with us at Westside Lexus! We're delighted to hear that Kim, Ty, and Dominic made your first Lexus purchase such a memorable one. It's great to know our team provided excellent service without any pressure. Enjoy the new ride! " RESPOND This dealer has not been given your email address. Please use the button above to respond. Replies to this email are not monitored. Customer Support | Unsubscribe This email was intended for Please do not respond to this automated message. 300 S. Riverside Plaza | Suite 1000 | Chicago, IL 60606 More
by fitzpatkat
March 17, 2025
Jessica Wynne was great at what she does , I would definitely buy from her again! definitely buy from her again! More
by wes18
Employees Worked With
