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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,146 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,146 reviews

September 21, 2023

Nellie was exceptional and really helped me with the purchase of my Lexus RX 350 More

by Bbgregory2
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Bbgregory2 responded

Nellie has such a nice personality

Sep 21, 2023 -

Westside Lexus responded

Thank you for sharing your terrific feedback about Nellie! We appreciate your business and we hope to see you again at Westside Lexus. Safe travels in your Lexus RX 350!

September 21, 2023

Friendly. Clean and attractive showroom. Our salesman was so helpful and accommodating. Made the experience very easy. More

by khguntil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Velasquez, Julio Salesman
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Sep 21, 2023 -

Westside Lexus responded

Thanks for the kind words! We're glad to know our team at Westside Lexus was able to provide a friendly and easy experience. Enjoy your new ride!

September 21, 2023

Mike was awesome to work with. Looking forward to many years of working with Westside Lexus and Mike Nelson. More

by richard@nelsonduffie.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Westside Lexus responded

We're delighted to know that Mike provided an awesome experience for you at Westside Lexus, Richard. We look forward to serving your automotive needs in the years ahead!

September 21, 2023

Julio did a great job of reviewing upcoming inventory with me, answering my many questions and reviewing all the features of my new RX 350 More

by judy.snelling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julio Velasquez
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Sep 22, 2023 -

Westside Lexus responded

Judy, we're so glad to know Julio was able to assist you effectively at Westside Lexus. Enjoy your new Lexus RX 350 and don't hesitate to reach out if you have any more questions!

September 21, 2023

Great service and service advisors. Fast work. But at a premium price. Will not use for routine oil changes More

by dramsey13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
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Sep 22, 2023 -

Westside Lexus responded

We appreciate your feedback and are glad to know you were satisfied with our service at Westside Lexus. We understand the concern about pricing, but we strive for top-notch quality in all that we do. Thanks again!

September 21, 2023

Mike Nelson was lovely, He was recommended to me by Andrew Nagler, super nice young man. Did not like dealing with Dom in paying for the vehicle. Impossible to get him on the phone, voice mail not wo More

by dkaplan0926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Westside Lexus responded

We appreciate your feedback and are glad to know that Mike provided a positive experience at Westside Lexus. We apologize for any inconvenience you faced with reaching our other team members, we'll certainly look into this matter. Thank you for choosing us!

September 21, 2023

Shannon was great. Third Vehicle we have purchased with him. He is patient and very responsive to questions/requests. More

by matthewcole518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Westside Lexus responded

Matthew, it's great to know that Shannon continues to provide you with excellent service at Westside Lexus. We appreciate your loyalty and look forward to assisting you in the future!

September 21, 2023

I would like to thank Alex and Sam the people who helped me with my car very kind and amazing service. More

by Melissa.M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gifford
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Sep 21, 2023 -

Westside Lexus responded

We're delighted to know that Alex and Sam provided you with excellent service at Westside Lexus, Melissa. Your kind words are much appreciated, thank you for sharing your experience! Enjoy the new ride!

September 21, 2023

Absolutely amazing, fast and no hassle help, will do business with again. Super happy with our purchase More

by jcgator42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Westside Lexus responded

We're so glad to know you had an amazing experience at Westside Lexus and are happy with your purchase. We look forward to doing business with you again in the future!

September 20, 2023

This is my fifth Lexus. Lauren is the most knowledgeable sales person. i will return. More

by poepoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Westside Lexus responded

We're touched by your terrific review! Thanks for choosing Westside Lexus time and time again--Lauren will be thrilled to hear her knowledge and expertise stands out. Happy driving in your 5th Lexus!

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