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Westside Lexus

Houston, TX

4.8
7,044 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,044 reviews

September 09, 2022

First class profession organization who put the customer first. It is a place you want to go back to More

by bruasc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Westside Lexus responded

Thanks for leaving Westside Lexus a five-star review! We appreciate your business and support. Take care!

September 09, 2022

I had a very experience. Your dealership is modern, have knowledgeable employees and a great product. I found a car we like very much. The only negative is that my trade in w More

by J3227firm7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Westside Lexus responded

Thank you for the five-star review for Westside Lexus! We are happy to hear that you found a new vehicle you like, but we do apologize if the value of your trade was not what you were hoping for. If there is anything else we can do to support you, please don't hesitate to reach out. Take care!

September 08, 2022

Superior Service received from the time I walked in the door and was greeted by the receptionist to employees greeting me in coffee break area to repeat business with Jeff Margolis and then followed up by More

by R. Greg Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Sep 08, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Jeff, Manny, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

September 08, 2022

Best seller and best dealer. Thanks! Hope to do business and come back agian. Thank you! More

by trongdnguyen1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Chamberlain
Sep 08, 2022 -

Westside Lexus responded

Thank you for the five stars! The Westside Lexus team is happy to hear you had such a positive experience. We look forward to seeing you again soon. Until then, take care!

September 08, 2022

I have bought five Lexus from this clean, professional, competent, and responsive dealer for the last twenty years. More

by MINUNLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Westside Lexus responded

When we see words like this, we know we're doing things right! All of us at Westside Lexus are honored to have earned your long-time loyalty. Drive safely, and we look forward to working with you again!

September 08, 2022

I’ve enjoyed several Lexus vehicles over the years as well as the excellent service provided by Desmond Johnson, our salesman as well as those in the Service Department. We expect to continue to enjoy ou More

by rjackson44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson
Sep 09, 2022 -

Westside Lexus responded

Rosalind & Russell - Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Desmond and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

September 08, 2022

Westside is by far the most professional dealership I have ever dealt with, for purchases, services and repairs. Jeffrey Byers is equally reliable. We will remain a loyal Westside client for many years. More

by kgoossen17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Sep 09, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Jeffrey and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

September 07, 2022

The car purchase was seem less & Shawn had us approved & the car ready as promised! More

by wongworks1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Westside Lexus responded

Thank you for the review! We're glad that Shawn and the team took excellent care of you here at Westside Lexus!

September 07, 2022

Salesman was very professional, helpful and friendly. Very satisfied with the service and the vehicle purchase. More

by phamfpham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Westside Lexus responded

Thank you for the stellar review! We're happy to hear that our team was professional, friendly, and helpful. See you next time.

September 07, 2022

Very good, clean, easy to work with. Very professional. Ease of in and out… good team More

by Dparis1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Westside Lexus responded

Thanks for the five stars for Westside Lexus! It's fantastic to see such positive remarks for our team. Have a great day!

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