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Westside Lexus

Houston, TX

4.8
7,036 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,036 reviews

August 25, 2022

Delivers before expected date and a beautiful car! Still learning the apple play. But it takes hand More

by mfw
Recommend Dealer
Yes
Employees Worked With
Brazleton
Aug 25, 2022 -

Westside Lexus responded

The Westside Lexus team is thrilled you love your new car! Thanks for the review, and if you have any questions we can answer, please don't hesitate to reach out.

August 25, 2022

Hai Do he is the best experience, will be back soon. Thanks for help and answer all my concerns. More

by tuyet_nga_dang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Aug 25, 2022 -

Westside Lexus responded

Thank you for choosing Westside Lexus! We can't wait to assist you again next time!

August 25, 2022

Great experience! All my questions were answered throughly and with strong competence. My salesman was friendly, open, and accommodating. We are repeat customers and h More

by lehayes
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Westside Lexus responded

It makes our day to hear that the Westside Lexus team met our five-star standards! Thank you for sharing your kind words and leaving us a great review. We hope you come back soon!

August 23, 2022

My entire experience from deposit to final sale was awesome! Mark Solomon was quite helpful! Very welcoming atmosphere. Everyone was so friendly! I hope Anil (I hope I have the name right) was the pers More

by theikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Mark, Anil, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

August 23, 2022

Mary Margaret McGowan was really wonderful to work with & extremely helpful throughout the process from start to finish. When the car I ordered couldn't come in when I needed it she found me a dealership loa More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Aug 23, 2022 -

Westside Lexus responded

Customer service is our number one priority and we're thrilled Mary and Steve hit the mark! Everyone at Westside Lexus is grateful to have accommodated all your vehicle needs over the years and honored to have earned your loyalty. Take care, and enjoy your new ride!

August 23, 2022

Great location, excellent waiting area and vehicle showroom. But best was my sales representative, Desmond Johnson. He was very knowledgeable of the Lexus products and their amenities. Mr. Sharma h More

by rrivera63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Aug 23, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Desmond and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

August 23, 2022

Westside Lexus is a top quality dealer with great service and high integrity. We have been long-standing clients and will remain clients for many years. More

by kgoossen17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham, Charli Byers
Aug 23, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Westside Lexus team over the years. Drive safely, and we hope to see you back!

August 22, 2022

I had an awesome shopping journey with Mr Tim Easterling who was the sales representative I met with when I went into the store that day. His professional service made me feeling so comfortable so I decided More

by Jane Gong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Westside Lexus responded

Jane, thank you for the great review! We are so glad to hear that you found the right vehicle working with Tim and the Westside Lexus team. Drive safely in your new Lexus RX 350L, and enjoy it! We hope to see you back again down the road!

August 22, 2022

Very friendly and informative sales and service departments. The personnel put your time and family first. More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Westside Lexus responded

Thanks so much for this kind rating and review! We're delighted you enjoyed working with our team here at Westside Lexus. We will pass your kind words along!

August 22, 2022

Mary Margaret was extremely helpful throughout the process from start to finish. The knowledge and courtesy during the process of explaining the accessories and functions was exceptional. I’d definite More

by DESBARRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Mary and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

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