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Westside Lexus

Houston, TX

4.8
7,035 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,035 reviews

August 17, 2022

I had a great experience purchasing a new vehicle with Edwar. He’s very kind, knowledgeable and helpful. I am happy with the smooth transaction and his great customer service. Thank you Edwar! More

by Ying Lu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Westside Lexus responded

It's great to hear that you received the amazing customer care we strive for, Ying! Thank you for the terrific review and for choosing Westside Lexus - we'll be sure Edwar receives your kudos! Safe travels and enjoy your new vehicle!

August 17, 2022

Dallas has been an excellent sales agent, taking care of every concern I’ve had. And even delivered me my car. More

by ALISARUTH
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Aug 18, 2022 -

Westside Lexus responded

The Westside Lexus team is thrilled that Dallas delivered a five-star buying experience! Thanks for sharing, and enjoy your new ride. Congrats!

August 17, 2022

Great experience. Ms Goldman was awesome. Will be back if we decide on another Lexus More

by Tim Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Westside Lexus responded

Tim, thank you for the great review! We are thrilled to hear that you had such an outstanding experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

August 17, 2022

Jeff Margolis was wonderful. He has been very accessible during the whole waiting period and helping us find the right match for what we wanted on the car. The buying process was More

by dstukey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Aug 17, 2022 -

Westside Lexus responded

Thank you for reviewing Jeff and Westside Lexus! We are delighted to hear your purchasing process was a total breeze. Enjoy your new ride!

August 17, 2022

A pleasant car buying experience! No market adjustment, no over sticker, great rates on financing. More

by nhra496
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Westside Lexus responded

We're glad your car-buying experience checked all the right boxes! Thank you for the fantastic review and for choosing Westside Lexus - we wish you safe travels ahead! Enjoy!

August 17, 2022

Never have I ever been out of a dealership with a new car in 2 hours. That included a full instruction on the car. John Loving is the best. I have been without a car for 4 months. John helped me tremendous More

by lkesel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with John and the Westside Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

August 17, 2022

Outstanding products and exceptional service. Outstanding service and exceptional products. Service and cars are exceptional and outstanding. Redundant, but I had to get in 15 words. More

by sam.stubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Westside Lexus responded

Thank you, Sam, for the five-star review! We are grateful for your willingness to share and are pleased to hear your service visit went smoothly. See you next time! - The Westside Lexus Team

August 17, 2022

Excellent service! The dealership is impressively clean and I have always been greeted with a friendly face! More

by EPGILL2000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Westside Lexus responded

We're elated to hear that we're meeting our high standards for service and cleanliness! Thank you for the phenomenal review and for being a valued Westside Lexus client. We appreciate you!

August 16, 2022

Mary Margaret was awesome helping me get my new car! I will buy again from her for sure More

by jcking49
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Mary Margaret delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

August 15, 2022

Nellie Gonzalez was very helpful in answering all my questions and keeping me informed on the delivery time. Finance was very helpful and not pushy. Thank you all for a great experience. More

by KGRAF123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Westside Lexus responded

This is what we love to see! We're so glad Nellie and the rest of the team offered professional assistance that made your experience wonderful. Many safe and happy miles from all of us at Westside Lexus!

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