
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,033 reviews
Good customer oriented service attitude. Good knowledge of the Lexus cars. Timely communication with customers Good knowledge of the Lexus cars. Timely communication with customers More
Great customer service! I went in and spoke to Dominic and he was able to help me find the right car for my needs. Sam was able to help us with the financing portion and was I went in and spoke to Dominic and he was able to help me find the right car for my needs. Sam was able to help us with the financing portion and was super helpful. 10/10 recommend! More
Everyone we dealt with was courteous and accommodating. The store was very well maintained and comfortable. My only gripe is NOT with the dealer but with Lexus. Lexus taking it upon themselves to add e The store was very well maintained and comfortable. My only gripe is NOT with the dealer but with Lexus. Lexus taking it upon themselves to add extras I wouldn’t have picked. For starters I would never upgrade my wheels and why would I purchase both the carpet and rubber mat options. I’d spend that money on a sun roof instead of a moon roof. Thank God they didn’t add in a “protectant” package. Must admit the manufacturer knows they have you over a barrel with limited inventory at all dealerships and it could have been worse. Toyota dealer was adding a 10% premium for a RAV4 Prime (and probably got it). That kind of customer service will make a customer rethink dealer and brand loyalty. More
Dealership is awesome and staff seem dedicated to bring customers best service and attention . Best car experience I’ve ever had customers best service and attention . Best car experience I’ve ever had More
Merrill Middleton my Sales rep. Is very professional and patient. He made the purchase of my car very smooth and comfortable. Sam in the Finance department closed the deal in 20 m Is very professional and patient. He made the purchase of my car very smooth and comfortable. Sam in the Finance department closed the deal in 20 minutes. The whole experience at Westside Lexus I would rate a 10 on a scale 1 to 10, 1 lowest and 10 highest in customer service experience. More
Always amazing customer service! Wouldn’t think of going anywhere else to buy a car. Wouldn’t think of going anywhere else to buy a car. More
Best experience ever. My second Lexus at this place and plan on coming back here every time. Tim Gallagher is excellent, I highly recommend him! My second Lexus at this place and plan on coming back here every time. Tim Gallagher is excellent, I highly recommend him! More
Great experience. We were buying out a lease and purchasing a new vehicle, but the process went smoothly and took less time than I expected. I appreciated that the sta We were buying out a lease and purchasing a new vehicle, but the process went smoothly and took less time than I expected. I appreciated that the staff was knowledgeable, thorough and informative. More
All models were inspected. Helpful advise to make an informed decision. Satisfied with eventual choice Helpful advise to make an informed decision. Satisfied with eventual choice More
This is our first Lexus purchased and our sell person is Lauren who helped order our RX 350. She provides updated as she received through pipeline tracking. Lauren who helped order our RX 350. She provides updated as she received through pipeline tracking. More