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Westside Lexus
Houston, TX
7,922 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,922 reviews
April 21, 2026
Catalina helped me purchase my first Lexus from Westside Lexus and I am thrilled with my decision. I was so happy with Catalina K and how delightful she was. She is so patient and understanding, I truly app Lexus and I am thrilled with my decision. I was so happy with Catalina K and how delightful she was. She is so patient and understanding, I truly appreciate the customer service I received from her! Thank you Catalina! More
by Blossom92
April 20, 2026
Joe Breaux was wonderful to deal with in all areas. He made purchasing a new car, painless!. He made purchasing a new car, painless!. More
by BILLYJEANSTEPHENS
Verified CustomerApril 19, 2026
Another wonderful and smooth transaction. Jeffery is the best. Marlene his assistant was wonderful. Thank you again for a pleasant experience buying an SUV!! Jeffery is the best. Marlene his assistant was wonderful. Thank you again for a pleasant experience buying an SUV!! More
by brendawinfree
April 19, 2026
20+ year customer, 7 vehicles over time, currently have a 2003 and a 2026 model. Service both exclusively at westside. Great place. Fine professionals both on sales and service side. Keep up the great work! 2003 and a 2026 model. Service both exclusively at westside. Great place. Fine professionals both on sales and service side. Keep up the great work! Thanks. More
by wdstinnett
Employees Worked With
April 19, 2026
It was a nice and smooth experience during shopping’s Lexus at westside Lexus. Definitely recommended Lexus at westside Lexus. Definitely recommended More
by abdmoumne
April 19, 2026
From the moment I walked into the building, everyone was so attentive. Alex was knowledgeable, friendly, and considerate of what I was seeking in a new vehicle. He made the car buying process a breeze and I so attentive. Alex was knowledgeable, friendly, and considerate of what I was seeking in a new vehicle. He made the car buying process a breeze and I will absolutely be coming back for my next vehicle. More
by desiree_tutt
April 18, 2026
It was okay negotiating and when delivery of car was in negotiable I’m single no one near to bring me. And they wanted me to take delivery immediately day I signed. I had to arrange for transportation. T negotiable I’m single no one near to bring me. And they wanted me to take delivery immediately day I signed. I had to arrange for transportation. The sales guy even suggested u take an uber driver. I lived 60 miles one way. And of course they didn’t offer to pay for the cost More
by shelley_keeble
Employees Worked With
April 18, 2026
Jennie was focused throughout the processes to guide us through the car that we were interested in. We discussed lots of information in her cubicle and in the car that we were interested in. She easily con through the car that we were interested in. We discussed lots of information in her cubicle and in the car that we were interested in. She easily convinced us that she knew lots of details pertaining to the car. And she did all of this in a very professional and friendly manner, More
by Willrontine
April 18, 2026
Pleasant experience with nice people. Hard sell on the extras and I am sure I will get great service when I start bringing my car in. Hard sell on the extras and I am sure I will get great service when I start bringing my car in. More
by nancyrandall
April 18, 2026
Miss Lee was very patience in helping us. She was very professional and I couldn’t ask for a better sales person! We are very happy with our Lexus !! Thank you She was very professional and I couldn’t ask for a better sales person! We are very happy with our Lexus !! Thank you More
by tieu_andy
Employees Worked With
