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Westside Lexus
Houston, TX
8,161 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,161 reviews
August 12, 2026
Always very professional. Every employee I ever encounter is top-notch. And the dealership itself is always clean and the refreshment area always stocked with essentials. Every employee I ever encounter is top-notch. And the dealership itself is always clean and the refreshment area always stocked with essentials. More
by laura67
Verified Customer
August 11, 2026
I give the staff of Westside Lexus 5 stars given how easy to work with them and how responsive they were to my questions, especially Danny Garza the salesman. He even recommended I get a third-party review to work with them and how responsive they were to my questions, especially Danny Garza the salesman. He even recommended I get a third-party review because I was coming from out of town (which I did do) and that has never happened to me before. However, the AC in the car went out before I had even gotten home to Florida. Checking the system showed extremely high pressure on the low-pressure side of the system and I needed a new compressor which cost me just short of $3,000 to repair. I bought the car with no warranty and the third-party inspection did not uncover no issues nor is it likely anyone's fault, but it did leave a bad taste in my mouth. More
by etxegoienfamily
August 11, 2026
Good purchase experience. I was very pleased with the amount of time spent at the dealership and the professionalism the staff displayed. I was very pleased with the amount of time spent at the dealership and the professionalism the staff displayed. More
by lunnfam
Employees Worked With
August 10, 2026
Your employees were knowledgeable and provided exceptional customer service. The process was seamless and quick. exceptional customer service. The process was seamless and quick. More
by laginter
August 10, 2026
Fernando was patient and informative. he made the car buying experience, easy and even pleasant he made the car buying experience, easy and even pleasant More
by hdoris2
August 10, 2026
Middleton was Excellent! Young lady from tech was rushed in going over car settings.w/me. Young lady from tech was rushed in going over car settings.w/me. More
by mzkat
August 09, 2026
Steve was very knowledgeable and helpful. I place is always clean. This is my fifth Lexus so I know the service center is top notch . I place is always clean. This is my fifth Lexus so I know the service center is top notch . More
by louisianaman2013
Employees Worked With
August 08, 2026
Excellent! Shannon has excellent customer service skills. He cares which adds value to the dealership. Shannon has excellent customer service skills. He cares which adds value to the dealership. More
by mlovehaller
