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Westside Lexus

Houston, TX

4.8
8,066 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 8,066 reviews

June 29, 2026

Great experience from start to finish! Joey was very knowledgeable and great to work with. More

by macy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Villegas
Jun 30, 2026 -

Westside Lexus responded

There is nothing better than a great review. We'll make sure your kudos reach Joey. Thanks for giving Westside Lexus your business, Macy!

June 29, 2026

The dealership and facilities were first class all the way. Need to return for a tutorial for my very computer-oriented new car. More

by slowery1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Westside Lexus responded

Thank you so much for choosing Westside Lexus and sharing your feedback. We look forward to having you back for a technology overview! Enjoy your new car!

June 28, 2026

We’ve been customers of Westside Lexus since the early 90’s and have bought several pre-owned cars there. The service is always world class with thoughtful personal attention. This recent purchase was ha More

by medrano.ruben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Niedzielski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Westside Lexus responded

Thank you for your continued trust and support! We are thrilled Christian, Bob, and the team made your recent purchase smooth and enjoyable. We look forward to serving you again down the road! See you next time here at Westside Lexus.

June 28, 2026

We had so much fun with the shopping process at Lexus. Rafael made the process enjoyable, effortless and easy. The financial team also displayed exceptional customer service even though we were the last c More

by stephaportillo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Westside Lexus responded

Stephanie and Carlos, thank you so much for sharing your amazing experience with Rafael and the team at Westside Lexus. We can't wait to continue this journey with you both. Enjoy the ride!

June 28, 2026

Tesla Garage door opener doesn’t work. It works with other cars openers and also with manual remotes but not with Tesla’s More

by Jrhernandez727
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Westside Lexus responded

After review, we found the issue is the universal remote being used on the opener, not any fault of the vehicle. For the Homelink system to take a program from a Liftmaster opener, it requires the OEM remote. Thank you for reaching out and allowing us to find a resolution.

Jun 30, 2026 -

Jrhernandez727 responded

This was never required by Tesla in any specification. I have asked Jacob Hershman to get me the correct opener and I will pay for it

June 27, 2026

We were pleasantly surprised with our positive interaction at Lexus. Brooke was such an exceptional sales person and went above and beyond with her customer service. We love our car and are thri More

by VHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Westside Lexus responded

We're so pleased to hear Brooke made your experience smooth and enjoyable! Thank you for choosing Westside Lexus, we wish you many happy miles ahead!

June 27, 2026

I was satisfied with the car buying experience at westside Lexus . Tim Easterling was knowledgeable and helpful in educating us on our new Lexus. We visited three Lexus dealers( southwest and norths More

by hrcblue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Westside Lexus responded

Thank you for your thoughtful review! We're glad Tim provided a helpful, knowledgeable experience. It means a lot to hear you chose Westside Lexus for their competitive pricing and presentation. Enjoy your new Lexus!

June 27, 2026

Westside’s sales and service are impeccable! Only dealership for us! Love our new Lexus RX350! More

by KELLY@HANNAREPORTING.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Westside Lexus responded

Kelly, thanks so much for the 5-star review of Westside Lexus! Safe travels in the new Lexus RX 350.

June 26, 2026

Daniel is a professional salesperson and very cooperative. Manager was a very good person, but I don't know his name. No pressure at all! More

by hrehman0408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Westside Lexus responded

Thank you for the feedback! We will pass along your gratitude to Daniel and the team. - The Westside Lexus Team

June 26, 2026

Discussed car, explained features. He was pleasant and not pushy. He was also knowledgeable and very professional. Explained how service works and took us to the shop so we could see i More

by CHARDENTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am not sure the other names but everyone I worked with gets 5 stars
Jun 29, 2026 -

Westside Lexus responded

We love to hear that our team took great care of you at Westside Lexus! Thank you for choosing us and for sharing your experience. See you next time!