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Westside Lexus
Houston, TX
7,033 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,033 reviews
July 09, 2022
I was so amazed with the great Customer Service I received at this dealership. Very impressed. received at this dealership. Very impressed. More
by MARIO.RIOS1971
Verified Customer
July 08, 2022
I have been a customer for more than 15 years and the buying experience has always been outstanding! buying experience has always been outstanding! More
by amk0
July 08, 2022
Sales person was helpful and got everything taken care of timely and smoothly. Fast transaction. timely and smoothly. Fast transaction. More
by AAALBARRAN
July 07, 2022
Our sales person was Kim. He was very nice and spoke to us as friends. The process was simple and JT showed us how to save money by putting less of a down payment on the car a He was very nice and spoke to us as friends. The process was simple and JT showed us how to save money by putting less of a down payment on the car and putting it toward our house. Thanks. Elena and Bruce More
by Elena
July 06, 2022
Merrell was fantastic and professional. He was also nice enough to help with our pictures. The financial representative Nam was very knowledgeable and open to explain the options Lexus prov He was also nice enough to help with our pictures. The financial representative Nam was very knowledgeable and open to explain the options Lexus provided More
by vahernandez03
July 04, 2022
Reliable people. Very happy with the sale. A bit higher than most dealers but service was excellent. Very happy with the sale. A bit higher than most dealers but service was excellent. More
by Kenny_c07
Employees Worked With
Other Employees :
Steve Davis
July 03, 2022
Our Salesperson Catalina and Finance Person Sam were a delight to work with. Everything was very easy and they were very friendly and engaging to work with. delight to work with. Everything was very easy and they were very friendly and engaging to work with. More
by Maharris672
July 03, 2022
No issues with Lauren or John. Was very upset & disappointed on trade in value. I had done my research. I had offers from AutoNation & carMax which were substantial higher than my Was very upset & disappointed on trade in value. I had done my research. I had offers from AutoNation & carMax which were substantial higher than my offer from Lexus. Really put a damper on my excitement of buying a new car. More
by wassons
