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Westside Lexus
Houston, TX
7,399 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,399 reviews
November 22, 2022
Westside Lexus was great to work with. They were able to get the car we wanted faster than any other dealer. Great communication and follow up as well. Will buy from them again They were able to get the car we wanted faster than any other dealer. Great communication and follow up as well. Will buy from them again More
by lindsay-underwood
Verified CustomerEmployees Worked With
November 21, 2022
I have always gotten good and courteous service at Westside Lexus. Mary Margaret is the best. She is always friendly and goes the extra mile to make sure you get the best possible service. Westside Lexus. Mary Margaret is the best. She is always friendly and goes the extra mile to make sure you get the best possible service. More
by normajrich
Employees Worked With
November 21, 2022
My second time to purchase a car at Westside. Very professional, friendly, an enjoyable experience. Very professional, friendly, an enjoyable experience. More
by skshamburger
Employees Worked With
November 20, 2022
Very responsive to requests. Truly are trying to find a car the fits the customer rather than sell a car. Truly are trying to find a car the fits the customer rather than sell a car. More
by MLEYDEN
November 20, 2022
Both Nellie and Nam are the absolute best from the Lexus team. Superb customer service! team. Superb customer service! More
by Karina Aguirre
November 19, 2022
Our car buying experience was smooth and efficient. Lauren was helpful and knowledgeable. Would recommend. Lauren was helpful and knowledgeable. Would recommend. More
by LC2022
November 19, 2022
John was great in providing updates on the status of the vehicles, he’s so good I’m buying second new Lexus from him as soon as it arrives! vehicles, he’s so good I’m buying second new Lexus from him as soon as it arrives! More
by Shalinm
November 18, 2022
Dom was beyond helpful and knowledgeable. Sam the finance guy was awesome also. They made the whole process fast amd easy. Sam the finance guy was awesome also. They made the whole process fast amd easy. More
by kamD
November 15, 2022
Best service, staff, atmosphere, comfort, no pressure, feel at home place!!!!! Goes out of the way to assist. Will answer ALL questions. If they don't know the answer, will research and get you one. Be feel at home place!!!!! Goes out of the way to assist. Will answer ALL questions. If they don't know the answer, will research and get you one. Been going to Westside since 2004. My rep went ""beyond"" numeriance times, blew me away!!!!!! You are greeted with a smile, vehicle treated with respect, and you!! Crew techs do an inspection with work request, and if anything found, brought to your attention to see if fix or wait... Plus, your vehicle gets washed. If work will take longer than expected, a loaner is set up for you, with a full tank of gas!!!!! Loaners have EZ-Tag you use at no charge!!!! Can't beat that!!!!! More
by kfash51
