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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,130 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,130 reviews

June 28, 2022

I like the Lexus Certification on my used vehicle. The salesman was very professional and through. More

by Clare.walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2022 -

Westside Lexus responded

We are happy to read your positive review, Clare! Thank you for choosing Westside Lexus and for stopping by to share your experience with our team. Safe travels in your new-to-you vehicle!

June 27, 2022

Great staff, Tim G was fantastic always kept me up to date, really straight forward and knew his stuff. Finance was great too, no sugar coating. More

by NISHP84
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Westside Lexus responded

Thank you for this wonderful rating and review! We're delighted that you enjoyed working with Tim and our team here at Westside Lexus. We will be sure to pass your kind words along!

June 26, 2022

Excellent customer service, David Wasaff was very professional, friendly and helped me a lot with my purchase. More

by Alya D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Westside Lexus responded

Thank you for the great review, Alya! We are so glad to hear that you had a successful purchase experience working with David. Drive safely, and we hope to see you back at Westside Lexus!

June 26, 2022

Great guy ! Great process! Hai Do is the man! Thumb up for Nam in financing also ! More

by BAOPVO2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Hai Do
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Jun 27, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Hai and Nam delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

June 25, 2022

Mike Nelson and all of the staff are so helpful and professional. Wonderful experience and grateful for such a lovely dealership so close to home. More

by KHDILLARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Mike delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

June 23, 2022

Excelente service and nice facility k o o l p e o p l e More

by salazar610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Westside Lexus responded

Thank you for the fantastic review of Westside Lexus! We really appreciate your business and support.

June 22, 2022

Very nice and professional staff. Never disappointed, whether I'm there for maintenance services or new purchase. This is our 4th lexus from Westside, even though sterling McCall is m More

by thaobuin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
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Jun 23, 2022 -

Westside Lexus responded

We really appreciate your continued business! Thank you for choosing Westside Lexus and for sharing your feedback. We wish you safe and happy miles in your new vehicle!

June 21, 2022

Excellent treat from the beginning to the end. Leasing a car was a smooth and quick process. More

by Mike
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Westside Lexus responded

Mike, thank you for this wonderful review. We're delighted that you enjoyed working with our team here at Westside Lexus. We appreciate the support and hope you love the car!

Jun 21, 2022 -

Mike responded

It was my pleasure. These two Lexus ES-350 for my wife and the RX-350L for me are our first lexus. We love the confort and drive our vehicles. I think Lexus will be our preferred brand. Miguel

June 21, 2022

Very professional and super nice. I didn’t have to lift a finger! They were so honest and made me feel very comfortable purchasing 2 vehicles in one day. More

by bmartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2022 -

Westside Lexus responded

Congratulations on your new vehicles! It is gratifying to hear that our team made the process so smooth and seamless and we appreciate you taking the time to share a review. Thank you from all of us at Westside Lexus!

Jun 22, 2022 -

bmartin responded

Thanks for all your help, especially for helping surprise my daughter for her sweet 16 gift!! She is still telling everyone about the big red bow Mr. Mike arranged for it to be on her car when he surprised her and put the keys in her hand!! I honestly couldn't have chosen a better salesperson to share this lifelong memory with.

Jun 22, 2022 -

Westside Lexus responded

We are so grateful to have been a part of your daughter's sweet 16 and to help make it a memorable experience! Mike and the Westside Lexus team are truly grateful for your support and kind words.

June 21, 2022

Dealership was nice. We enjoyed our salesman. Fortunately he was the only one that seemed to want to help us. I think we got the best More

by stacylevi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Westside Lexus responded

Thanks so much for this great rating and review. We appreciate your support of us here at Westside Lexus, and that you enjoyed your experience. We hope to see you again down the road!

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