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Westside Lexus

Houston, TX

4.8
7,104 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,104 reviews

May 03, 2022

Courteous Service and knowledge , really appreciate for the courteous service , when I went there to pick up were ready. Thanks!!! More

by abdulrashid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Westside Lexus responded

It was our pleasure to work with you! Thank you for trusting Westside Lexus with your business, we hope to welcome you back again down the road. Enjoy the ride!

May 03, 2022

Jeffery was great! He was kind and courteous and quick. Bam in financing was great too! I love my new Lexus. More

by amanda.orr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Westside Lexus responded

Thank you for taking the time to review us, Amanda! We are so glad to hear that Jeffrey and the team delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus!

May 03, 2022

Very professional and nice in selling approving your sale to meet your budget finance. Thanks again for your Outstanding service. More

by mcorpa76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Westside Lexus responded

We are thrilled that our team gave you a great experience! Thank you for choosing Westside Lexus and for stopping by to share your feedback. Enjoy your new car!

May 05, 2022 -

mcorpa76 responded

Awesome Team at Lexus Dealership!!

May 02, 2022

Sales experience was not what I have experienced with Lexus in the past. However; I love my car. More

by Brkepner
Recommend Dealer
Yes
Employees Worked With
Shawn An
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gifford was who Shawn passed us off to. Said he was the tech guy. I’m will buy my next car from him, Alex Gifford
May 03, 2022 -

Westside Lexus responded

I am sorry to see that you did not have a more successful experience working with us. We strive to make the purchasing process go smoothly, and it is disappointing to see that we have left the wrong impression. I would appreciate the opportunity to speak with you directly so I can better address this feedback. If you are willing to discuss this further, please don't hesitate to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 05, 2022 -

Brkepner responded

We still love Lexus. The service is incredible & the facility is the best!

May 02, 2022

Very pleased with the timely and effective communication. Highly impressed about the professionalism right from the seller to the finance team. They are willing to go the extra mile! More

by deboalofe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Westside Lexus responded

It means the world to see your five-star review! Thank you for trusting the Westside Lexus team with your business. It was a pleasure to help you find a new vehicle and ensure your experience was top-notch from start to finish. Enjoy your new car!

May 01, 2022

It was a great experience my daughter will always remember, shopping and selecting her first car Thank you More

by mark@ysd.us.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that your daughter had such a successful first purchase experience working with the Westside Lexus team. We are wishing her safe travels and hope to see you both back again down the road!

May 01, 2022

Great Sales man, very professional and knowledgable. Excellent customer service. Very engaging, friendly and honest. More

by WALTER.SMITH25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

May 01, 2022

Great experience with Jim, the vehicle we purchased was what we were looking for. Was smooth transaction. More

by gjimenez82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
May 02, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Jim. Drive safely, and we hope to see you back again at Westside Lexus!

May 01, 2022

Assistance was print. Waiting area was beautiful and quiet. Car was returned complete and washed. Work was done in a timely manner. More

by ellendelfranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 02, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with the Westside Lexus team. Safe travels, and we hope to see you back!

May 01, 2022

Super easy transaction. Great sales people,. Very good pricing. Great service from Danny. Thanks Westside More

by Hersh8214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
May 02, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we will be sure to pass on the kind words to Danny!

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