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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,086 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,086 reviews

April 23, 2022

Everybody was very helpful and made my experience smooth and fast. Alex Gifford is a great salesman! In this depressed car market, he delivered my perfect car in 3 weeks! He also took his time teaching me a More

by LACHANGO64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gifford
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Apr 25, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it means a lot to hear that this was reflected in your visit. We will be sure to pass on the kind feedback to Alex. Safe travels, and we hope to see you back again at Westside Lexus!

April 23, 2022

Very straightforward process. Very thorough, kind & courteous. My experience exceeded my expectations. I recommend Shekhar Shroff as a salesman. More

by Fainlej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Shekar and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

April 23, 2022

I love this dealership, it's very modern and technical, money well spent by Lexus. More

by mmiles410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your support of Westside Lexus and hope to see you back!

April 23, 2022

It was great experience and I enjoyed buying from most professional people. John Loving is a lovely person who helped me in whole process and made it super easy. More

by THT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Westside Lexus responded

Congratulations on your purchase! We are delighted that John and the team took great care of you and earned your five-star feedback. Thank you from all of us at Westside Lexus!

April 22, 2022

From the very beginning of entering the show room, it was very relaxing, greeted immediately and introduced to Shekhar Shroff. At no time were we pressured on this sale. Very pleasant individual and knowledg More

by fayetroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Shekhar and the Westside Lexus team delivered such a pressure-free purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

April 20, 2022

Doug was amazing to work with. He kept us in the loop and updated along the whole process waiting for a new car. Worth the drive for us! Thanks Doug More

by KRISTEN03NT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Westside Lexus responded

Kristen, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Doug. Drive safely, and we hope to see you back again at Westside Lexus!

April 20, 2022

Been with you 20 years was treated like gold. Thank you and especially vitally Dallas for her professional job. More

by bstarre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Chamberlain
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Apr 20, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your business over the years and are glad to hear that you are so confident in the team to get the job done. Drive safely, and we hope to see you back again at Westside Lexus!

April 20, 2022

Easy experience, great selection, and a quick and easy sales process. Able to get in and out within the day. More

by augustpepper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

April 20, 2022

Dom and Joey B were great to work with and made the buying experience well worth the drive from Austin! More

by jearnest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Westside Lexus responded

We really appreciate you making the trip to work with us! Thank you for choosing Westside Lexus and for sharing your experience with Dom and Joey. Safe travels in your new car!

April 20, 2022

Shannon was very good in customer service , he was friendly and accomodating and tried to answer all our questions. More

by ROLEENC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Shannon. Drive safely, and we hope to see you back at Westside Lexus!

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