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Westside Lexus

Houston, TX

4.8
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,029 reviews

March 22, 2022

I’ve been a customer of Mary Margaret McGowan for years. You just can’t get better service anywhere! Steve Davis, her partner in pre-owned, was equally attentive and professional. I was not planning to buy More

by hperry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy P, Steve Davis
Mar 22, 2022 -

Westside Lexus responded

What a fantastic review! Mary and Steve will be honored to hear that their service is second to none! We're happy to provide professional and personalized care every opportunity we get, and it's lovely to hear how much it means to our guests. Thank you for sharing how much you enjoy visiting Westside Lexus, and we look forward to our next chance to work together!

March 22, 2022

I just purchased my 3rd Lexus from this dealership and couldn’t ask for a more professional, personable and knowledgeable employees in dealing with purchasing a new car! More

by patplotkin
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Westside Lexus responded

We can't thank you enough for your repeat business and kind review. All of us at Westside Lexus are grateful to have you as a loyal customer. Safe travels in your new ride!

March 22, 2022

Great experience, Jeff (Byers) listened to our needs and very pro-actively sourced the perfect vehicle, even in these difficult times. Second time Jeff has worked with us to get the right vehicle and dea More

by BRITISHMIKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Mar 22, 2022 -

Westside Lexus responded

We are so happy to hear that you had a second great experience working with Jeff and that he helped you drive home from Westside Lexus in the right car. Thank you so much for your repeat business! We hope to work together in the future.

March 20, 2022

They made the experience easy, painless and worth doing. Everyone went out of their way to help make a deal. More

by jkent3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

March 20, 2022

Service is top notch and they always go above and beyond to take care of the customer. This dealership and team is why I stayed with lexus for my new purchase. I considered looking at other car makers, b More

by leslie.kuhn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charli Byers
Mar 20, 2022 -

Westside Lexus responded

We are always delighted to see that our team is going above and beyond to create wonderful experiences for our guests that keep them coming back to us. Thank you so much for choosing Westside Lexus and we'll see you next time, Leslie!

March 20, 2022

Best service at a dealership I have ever had. I am a customer that will return again for my next purchase. More

by jesstirado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Westside Lexus responded

We are looking forward to your next visit, Jess! Thanks for supporting Westside Lexus!

March 20, 2022

They are willing to work with you to get the car you want. Excellent service. More

by ohio300max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Westside Lexus responded

We are always happy to help you out! Thank you for choosing our team and congrats on your new car!

March 17, 2022

Great customer service although the selection of vehicles has greatly diminished, but I would still recommend this dealership to my friends and family. More

by shahidyasin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Westside Lexus responded

Thank you for the great review! While we apologize for our lack of available inventory, we are glad to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to earn your business again down the road!

March 17, 2022

Best service ever! Great friendly, knowledge people in service and in sales. Would not go elsewhere. More

by ppatteson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Arms
Mar 17, 2022 -

Westside Lexus responded

Thank you for your confidence in the Westside Lexus team! We are thrilled to see your five-star review.

March 17, 2022

Very good dealership. Service and sales are great. will definitely recommend Westside Lexus to anyone I know looking for a car. More

by TXJOSH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Mar 17, 2022 -

Westside Lexus responded

We're so pleased that you have had great experiences with both our sales and service teams. Thank you for choosing Westside Lexus. We're always happy to help. Have a great day!

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