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Westside Lexus

Houston, TX

4.8
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,132 reviews

March 29, 2022

Excellent attention for Edward J. 5 thanks for everything that you maid for me there More

by richeelrodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that Edward delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Westside Lexus!

March 29, 2022

Service was really good I will recommend it to others thank you very much miss Chong Lee More

by Chungpae41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Westside Lexus team. Safe travels, and we hope to see you back again down the road!

March 29, 2022

It was a great experience. Merrill was awesome! Happy to be in the Lexus family. More

by m_cnichols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Westside Lexus responded

Happy customers make us happy! Thank you for posting a review and mentioning Merrill. We appreciate your business. - Westside Lexus team

March 29, 2022

Very courteous. Worked very hard in tough times to satisfy. Very willing to please. Clean. More

by RH.WILLIAMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Westside Lexus responded

We are more than pleased to hear that the Westside Lexus team made sure your experience was a success from start to finish. Thanks for the shoutout and enjoy the ride!

March 29, 2022

Dom was my sales person at Westside Lexus. He was great and made my experience easy and stress-free. He kept me updated each step of the way with the purchase of my new GX. I would refer all m More

by SheShe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Westside Lexus responded

Thank you for the great review and the shoutout of Dom! We're glad that he worked to make sure you had a stress-free experience. Thanks for choosing Westside Lexus for the purchase of your Lexus GX!

March 28, 2022

Friendly and informative. Westside Lexus made the new car buying experience easy, and offered fair and flexible warranty and maintenance plans without pressure. More

by marcaviv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Westside Lexus responded

A friendly, fair, and flexible car-buying experience is exactly what we aim to provide! Thank you for the wonderful review and for taking your business to Westside Lexus - we appreciate you!

March 28, 2022

Nice people, convenience location, good service . Delivery earlier then scheduled time , sales person was very good More

by dtnguyenv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Westside Lexus responded

Thank you for taking time to share this positive feedback! All of us at Westside Lexus are grateful for your business and we hope that you enjoy your new vehicle. Safe driving!

March 28, 2022

Everything was really “top notch”! My salesman (Frank Mata) was extremely helpful, informative and patient while I worked through the decision making process. Thank you! More

by Cmbergren@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mata
Mar 28, 2022 -

Westside Lexus responded

A "top notch" experience for our customers is what we're striving for! Thanks for giving Frank a special shoutout. --The Westside Lexus Crew

March 28, 2022

Very pleasant efficient and courteous. Ms. Rizvi and Mr.Sam did an Awesome job! Thank you for making this a car purchase a wonderful experience.😀 More

by Savaladeanna24@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Mar 28, 2022 -

Westside Lexus responded

It makes us happy to read this review! Thanks for the kind words about the Westside Lexus crew.

March 27, 2022

Great service and easy purchase! Best dealership in Houston! Love this place and will return! More

by GREENLEAFDEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Westside Lexus responded

Our team will be elated to hear that you consider us the best dealership in Houston! We're delighted that you plan to return to Westside Lexus to do business with us in the future, and we wish you safe travels until that time comes!

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