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Westside Lexus

Houston, TX

4.8
7,093 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,093 reviews

January 18, 2022

Alex was fantastic! Very professional and made the experience of buying a new vehicle extremely easy. Will definitely be a loyal customer. Love my new GX460! More

by Shay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Westside Lexus responded

Shay, thank you for the great review! We are so glad to hear that Alex delivered such a successful purchase experience. Drive safely in your new Lexus GX 460, and enjoy it! We hope to see you back again at Westside Lexus!

January 17, 2022

Both the salesman and loan expert helped me get into one of the nicest cars ai could afford. I never felt pushed or rushed to make a decision and they were very helpful because they explained every step alo More

by anthonymata97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Westside Lexus responded

We are delighted to see that your experience with Westside Lexus was nothing short of stellar, Anthony. Thanks for your support and we hope to see you next time!

January 17, 2022

Really smooth buying experience from the Westside Lexus team. The Sales and Finance representatives were great to work with and helped me get my new car in a reasonable time frame and with the features I More

by bkateb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Hai Do
Jan 18, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

January 16, 2022

Second car purchased through Westside Lexus. John Parrish is our salesman and is very helpful. Service is good as well. More

by BEMEENGLAND
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Parish, Nam Pham
Jan 17, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with John. Drive safely, and we hope to see you back again at Westside Lexus!

January 16, 2022

Great dealership very welcoming and helpful at west side Lexus , and very friendly staff and outstanding customer service. More

by a.karina82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

January 16, 2022

Very nice facility and very nice people. They are taking care and paying a lot of attention to the customers More

by goldenlev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Westside Lexus responded

Thank you for sharing these kind words about our team! We're pleased that you found us to be especially kind and attentive.

January 16, 2022

My wife and I would highly recommend this dealership. Our salesman was knowledgeable, professional, and very helpful. The entire process was a pleasant one. More

by jkerr5245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Congrats to you and your wife on your new vehicle, and we hope to see you back again down the road!

January 15, 2022

We have purchased several cars from Westside Lexus and always receive the best service throughout the process. Thank you Steve Davis for taking great care of us! More

by Corlando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Jan 17, 2022 -

Westside Lexus responded

We couldn't be happier to have you as a returning customer! Thank you for your business and your confidence in our team here at Westside Lexus. Enjoy the ride until we see you again!

January 14, 2022

Shawn is my favorite dealer coz he’s so nice and friendly, and have a lot of patients to his customers and knowledgeable. He explained to me and my sister again and again till he surely know we unde More

by orangenancy0418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Westside Lexus responded

You can always count on our team to take all the time necessary to make sure you feel confident and informed during the purchase process. We're so glad Shawn's expertise made your visit so positive, and the entire Westside Lexus team congratulates you on your new vehicle!

January 14, 2022

Jeff was Very professional, very patient in working through various features of this brand new model, options available in different versions. And very responsive. His style of presentation made gave m More

by jroyce
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
Jan 15, 2022 -

Westside Lexus responded

We're thrilled to hear that Jeff's expertise and patient service made your experience so positive! Providing our guests with all the time and information they need to make a confident choice is always a top priority, and it's great to hear we're hitting the mark. Congratulations from all of us at Westside Lexus, and happy driving!

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