Westside Lexus

Kim Jesse was great. I would definitely buy a car from him again. Thanks for a good experience him again. Thanks for a good experience More

This is a classy place with classier people. No pressure in sales process. They just sharing information to guide your decisionmaking based on what your preferences are. Never was upsold. in sales process. They just sharing information to guide your decisionmaking based on what your preferences are. Never was upsold. More

Excellent experience from start to finish. They helped us locate the car we wanted, the finance process was seamless, and the salesperson was very helpful. locate the car we wanted, the finance process was seamless, and the salesperson was very helpful. More

The staff was super nice and always communicated with me often and made me feel welcomed. often and made me feel welcomed. More

Always responsive and Tim, our sales rep, was very knowledgeable and worked hard to get our vehicle delivered on time knowledgeable and worked hard to get our vehicle delivered on time More

if you need a car this is the perfect place! professionalism and kindness only at westside lexus, Best service experience! professionalism and kindness only at westside lexus, Best service experience! More

The salespeople at Westside Lexus were VERY kind. However, everything felt super rushed on purchase AND delivery. I have purchased from two other Lexus dealerships in Houston with a much better exper However, everything felt super rushed on purchase AND delivery. I have purchased from two other Lexus dealerships in Houston with a much better experience. Maybe it's the nature of today's market? But, I did not receive adequate orientation for the vehicle before leaving the lot. . . EVERYTHING was rushed. . I understand the purchase was hasty because the market is really tight. However, on delivery day, loan papers were NOT ready, even though all bank info was provided THREE days prior. So there was a scramble and long, unnecessary wait time to take delivery, plus a lot of phone calls to the lender (with me en route to the dealership two hours away) that did NOT need to happen. Additionally, when I called for Lexus Certified service 4 days after delivery, Lexus did not have a record of me owning the vehicle. They still showed the previous owner listed and could not help me with roadside service (flat tire). The salesman could not help either, but was very polite about me calling him in the evening. He was also upset with my experience with Lexus Service. That didn't help me get home though. I would probably go back to Northside or Clear Lake Lexus again for a better experience. Again, the sales staff at Westside are friendly, but very rushed. It's an expensive purchase. More

The dealership was clean, organized and I was done purchasing my car in about an hour and a half purchasing my car in about an hour and a half More

Working with MJ and Anil was an absolute pleasure. MJ Anil were very professional, knowledgeable, transparent, and easy to work with. MJ and Anil have excellent customer service. MJ took time before and Anil were very professional, knowledgeable, transparent, and easy to work with. MJ and Anil have excellent customer service. MJ took time before and after purchase to do a walk through of the suv. She also provided a brief overview of the suv features. I highly recommend them to purchase your next vehicle. More

West side Lexus sets the standard in customer service regardless of the type of business. I have been buying cars from them since 1985 and can’t imagine buying an automobile anywhere else. regardless of the type of business. I have been buying cars from them since 1985 and can’t imagine buying an automobile anywhere else. More