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Westside Lexus
Houston, TX
7,146 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,146 reviews
October 19, 2021
Easy to work with and they prepared my new vehicle for delivery in a reasonable amount of time. delivery in a reasonable amount of time. More
by russellschroeder
Verified Customer
October 18, 2021
Really nice dealership. My salesman Tim was really helpful, even fixed an issue after leaving. helpful, even fixed an issue after leaving. More
by VMosea
Employees Worked With
October 18, 2021
The salesman is good but the guy from finance is buxxxx..he told me if I put more down payment my interest still high included I use reapproval from another bank. And then I went to another lexus d buxxxx..he told me if I put more down payment my interest still high included I use reapproval from another bank. And then I went to another lexus dearler . I used pre- qualified from my bank with more then down payment. My interest less then a lot. So anyone want to buy a car from this dearler . Please do not trust anything when financer say More
by binh_la
Employees Worked With
October 17, 2021
Amazing dealership. From start to finish everyone I encountered was so professional, courteous and friendly. My rep Shannon George was so helpful. The financing guy Sam was awesome also! I would hig encountered was so professional, courteous and friendly. My rep Shannon George was so helpful. The financing guy Sam was awesome also! I would highly recommend this dealership !!! More
by mickeysteph13
October 17, 2021
This is our fourth RX350 all purchased from John Parish at Westside Lexus. Excellent service before and after the sale. Always feel like dealership cares about us. We are in good hands with Westside Lexus. at Westside Lexus. Excellent service before and after the sale. Always feel like dealership cares about us. We are in good hands with Westside Lexus. More
by Hartholl
October 17, 2021
We loved the kindness and respect from the entire staff. We felt comfortable and secure in making a big purchase. The coke and coffee machine was a big plus too! We felt comfortable and secure in making a big purchase. The coke and coffee machine was a big plus too! More
by Laceyreed231
October 17, 2021
Mike Nelson has leased us our trucks for more than a decade. So I don’t know about any other dealerships. Just Westside. That is where we go. That is where we stay. Jim P decade. So I don’t know about any other dealerships. Just Westside. That is where we go. That is where we stay. Jim P More
by pearsonpc
October 17, 2021
So friendly, mindful of my time yet took the time to be sure I was satisfied sure I was satisfied More
by paulavdyson
October 17, 2021
Very easy to work with; no high pressure sales tactics that I’ve seen before. that I’ve seen before. More
by clbartley09
