Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,138 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,138 reviews

September 20, 2021

Easy to do business - Mark Solomon was very helpful and took care of everything. By far the most effortless experience I’ve ever had! More

by BBRYAN10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Report | Print
Sep 20, 2021 -

Westside Lexus responded

Thanks so much for the great review! We're happy to hear that Mark was so helpful and that your time with us was seamless. See you next time at Westside Lexus!

September 19, 2021

Shannon was really great to deal with. He was very knowledgeable and great to work with for a 2nd time. We will be back! More

by kengknight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Westside Lexus responded

We’re lucky to have you as a customer! Thank you for supporting Westside Lexus and giving a special shout-out to Shannon. We can't wait to see you again!

September 19, 2021

I have purchase a number of cars from Westside Lexus and have dealt with the same salesman, John Parish, who is alway very courteous, pleasant and knowledgeable. More

by CHY19065
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish
Report | Print
Sep 20, 2021 -

Westside Lexus responded

Thank you so much for your repeat business! We are thrilled that you can depend on John for excellent service, every time. Safe driving from all of us here at Westside Lexus!

September 19, 2021

Very helpful people, the building was very attractive, the whole experience was wonderful - highly recommend. More

by bryan_desjardins
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Westside Lexus responded

We do our best to ensure nothing but a positive experience and we are so glad our commitment to our customers stood out to you. Thank you for choosing Westside Lexus and we wish you many safe and happy miles!

September 18, 2021

Alex Winecki has been an incredible help.to me in purchasing the car I’ve been leasing from you for three years. Thanks to his help I was able to complete the transaction while sitting at my kitchen More

by mherwin
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Westside Lexus responded

We are thrilled that you had such a convenient, top-notch experience with Alex! Thank you for giving Westside Lexus your business and your stellar review. Safe travels until we see you again!

September 18, 2021

excellent attention!! excellent service. Thanks for a pleasant experience. happy with everything!! super recommended !! do not stop visiting !! More

by annyfernandez139
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Westside Lexus responded

We're happy that you're happy! Thank you for the kind words and incredible feedback, from all of us here at Westside Lexus! See you next time!

September 18, 2021

Organized and professionals.I was received by Joey, he went over anticipated car shipments and selected a car, very smooth and easy process until dive out More

by NMMURAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Joey went the extra mile to assist with your purchase and get the job done. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

Sep 21, 2021 -

NMMURAD responded

I was impressed with the new improvements at the West side dealership. As well, I enjoyed working with Joey Broussard; I knew what I wanted, and he made sure that the vehicle of my choice is secured and reserved for me. Within two weeks, I drove my new car out of the dealership.

Sep 22, 2021 -

Westside Lexus responded

Joey truly does have a talent for taking the very best care of our guests. It's wonderful to hear that you were so impressed with his service and diligence as well as with our dealership! Thank you for all your kind words and whenever you need the Westside Lexus team next, we'll be here!

Sep 22, 2021 -

NMMURAD responded

I was impressed with the new facility and improvements at the Westside dealership. As well, I enjoyed working with Joey Broussard; I knew what I wanted, and he made sure that the vehicle of my choice is secured and reserved for me. Within two weeks, I drove my new car out of the dealership. I must add that Sam Chau was very diligent and efficient in the course of processing the paperwork.

September 18, 2021

Excellent staff and new facility.Exceptional sales from Excellent staff and new facility. Exceptional sales from Shakker. I will definitely continue to purchases here! More

by ford52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schloemer
Report | Print
Sep 20, 2021 -

Westside Lexus responded

Your feedback means the world to us. Thank you for taking the time to give Shakker and the rest of the Westside Lexus team your shoutout. Let us know if there is anything else we can help you with. Enjoy!

September 18, 2021

Clean and welcoming. Found what we were looking for with help from ms Lee. Nice, happy lady. Thanks More

by BKIGARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Westside Lexus responded

We're glad we could assist you! Thank you for the great review - and let us know if we can be of service down the road! Safe travels! - the Westside Lexus team

September 17, 2021

Excellent customer serviceSalesman Alex Owens made the Excellent customer service Salesman Alex Owens made the sales process hassle free. easy and convenient More

by rogertaadaa98
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2021 -

Westside Lexus responded

What great feedback! Thank you so much for shopping with us at Westside Lexus. We hope that you absolutely love your new vehicle.

1
...
289
290
291
...
714