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Westside Lexus

Houston, TX

4.8
7,232 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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Today: 9:00 AM - 6:00 PM Closed Now
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,232 reviews

September 26, 2021

John and JT were great from start to finish. I would definitely recommend them for a friend. More

by johnk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Westside Lexus responded

We deeply appreciate your kind words. It thrills us to see that JT and John are going above and beyond to create fantastic experiences for our guests. Thanks for supporting Westside Lexus!

September 26, 2021

The whole process was easy and enjoyable! Everybody was super friendly and helpful. My husband and I commented several times that it was the best car buying experience we've ever had. More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Westside Lexus responded

We're over the moon that we've set a new record in you and your husband's vehicle-buying experience! Thank you for the awesome review, Amanda, from the whole Westside Lexus team. Drive safe!

September 26, 2021

I am an out-of-state resident who found a used car located at Westside Lexus on cars.com. Needless to say, before making any purchase, I had to get a sense of the company, as to their competence a More

by Dan Welch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Westside Lexus responded

Hi Dan - We really appreciate you stopping by to share your thoughtful feedback. It is gratifying to hear that you had such a positive experience with David, Sam, and Christian, and we will pass along your kind words to them. Thank you for your business and your glowing review of Westside Lexus. Enjoy the ride in your new-to-you car!

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September 25, 2021

Hai Do was the best guy. We ended up to put 70k down for the LC 500 Convertible. More

by phu.nguyen8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
Sep 27, 2021 -

Westside Lexus responded

Congratulations on your new Lexus LC Convertible! We are thrilled that you had such a positive experience working with us and we appreciate your kind review. Thank you from the Westside Lexus team!

September 25, 2021

I found the company very professional I found the David was also very professional help us along a great deal and And Judy financing was outstanding More

by mbchef911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Westside Lexus responded

David and Judy are great! Thanks so much for supporting Westside Lexus and we look forward to your next visit!

September 24, 2021

Amazing customer service. Wasn’t pushy and upfront and honest. Dom and Tim worked together to make the experience wonderful. I wasn’t planning on purchasing that day but they changed my mind. More

by LIZH2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Westside Lexus responded

It's fantastic to hear that Dom and Tim's teamwork and upfront care made you feel confident enough to make a purchase with us! Our team is always happy to support you through your search and assist you in finding the perfect vehicle. Thank you for selecting the Westside Lexus team to lend a hand with your search and happy driving, Liz!

More
September 24, 2021

This is a good dealer you can shop for car without hassle. Friendly staffs all around. More

by Cle898
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Chamberlain
Sep 25, 2021 -

Westside Lexus responded

Our team loves receiving positive feedback! We're honored that our hassle free approach has earned us a positive rating from you. Thank you for choosing Westside Lexus and we wish you safe travels on the road ahead!

September 24, 2021

Steve Machann and the entire Westside Lexus team run a 5 Star operation! Always attentive to our every need and exceeding our expectations on every visit! More

by ces.guerra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Arms
Sep 24, 2021 -

Westside Lexus responded

We are delighted to see your glowing review of Steve and the team! Thank you for choosing Westside Lexus, we hope to work with you for a long time to come. Safe travels until your next visit!

September 24, 2021

All paperwork needed for the car was done quickly and professionally. The employees that I dealt with were courteous. More

by grcswchn
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
Sep 24, 2021 -

Westside Lexus responded

We are so pleased to hear the Westside Lexus team was able to provide such a seamless buying experience for you! This is the type of service we pride ourselves on, and will certainly pass along your kind words to the team. Enjoy the new ride!

September 24, 2021

Our salesman, along with every other Westside Lexus employee we interacted, with was incredibly helpful and always professional. More

by BIGFOOTWOLFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Sep 24, 2021 -

Westside Lexus responded

We work hard to make the purchase experience easy and efficient for our guests and it is gratifying that our team did just that! Thank you for coming to Westside Lexus and for taking the time to share your feedback. We wish you safe and happy travels ahead!

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