Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,241 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,241 reviews
August 04, 2025
Lauren was great throughout the entire car buying experience. She helped us identify the right car for us and then once we put down our deposit she kept us informed about when the car would arrive. experience. She helped us identify the right car for us and then once we put down our deposit she kept us informed about when the car would arrive. We were very excited that it came in 3 weeks early. More
by WALT8
Verified CustomerEmployees Worked With
August 04, 2025
Great buying experience. Joey and Steve made it so easy and pleasant. I highly recommend asking for Joey or Steve at Westside Lexus when looking for a Lexus. Joey and Steve made it so easy and pleasant. I highly recommend asking for Joey or Steve at Westside Lexus when looking for a Lexus. More
by SW
August 03, 2025
Good experience from order process to delivery and Good experience from order process to delivery. experience from order process to delivery. More
by Shardul
Employees Worked With
August 02, 2025
My car smells like a smoker owned the car! It smells so bad. I have purchased deodorizer.. But nothing has worked. Susan Easter South Americ73-515-2927 It smells so bad. I have purchased deodorizer.. But nothing has worked. Susan Easter South Americ73-515-2927 More
by saenurse
Employees Worked With
August 02, 2025
I bought my 14th Lexus from Steve at Sterling McCall and Westside. What a Pro…relationship building is the key to his success. Irreplaceable! Westside. What a Pro…relationship building is the key to his success. Irreplaceable! More
by SJERRYLONG
August 01, 2025
We have known Jeffrey for 35 years and always nice to deal with. Also, good service from Marlene deal with. Also, good service from Marlene More
by k1230d
August 01, 2025
Very nice, clean and presentable. I didn’t have to wait to get with the salesperson and when I did, I was taken care of immediately. I didn’t have to wait to get with the salesperson and when I did, I was taken care of immediately. More
by anikooei4
Employees Worked With
August 01, 2025
Steve Machann made my new purchase effortless. Very helpful and caring. Showed me all the comparisons to make a good decision. Very helpful and caring. Showed me all the comparisons to make a good decision. More
by ROBERTASWEET2
Employees Worked With
July 31, 2025
Jennie Nguyen, Judy in financial services and a young man (don't remember his name) were very helpful when I purchased my RX 350 recently. There are so many awesome features that I will have to make a list a (don't remember his name) were very helpful when I purchased my RX 350 recently. There are so many awesome features that I will have to make a list and go back for more explanations-there was just too much for me to remember all that I was told. Will definitely recommend the dealership when possible. Don't know why my sales consultant is not listed but I give Jennie 5 stars. More
by twin1937
Employees Worked With
Jennie Nguyen
July 31, 2025
Shawn and JT made this a great buying experience. The quality and service why I continue to by Lexus. The quality and service why I continue to by Lexus. More
by sjjaffe17
