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Westside Lexus

Houston, TX

4.8
7,129 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,129 reviews

July 17, 2021

Been a customer for 21 years. Love this brand new dealership. It's beautiful and they keep it very clean. The People are very professional but friendly and a pleasure to work with! Recommend highly. More

by Monique S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 19, 2021 -

Westside Lexus responded

Thank you for the great review, Monique! We appreciate your business over the years and are thrilled to hear that you have had such successful experiences working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 17, 2021

Great customer service. Good price. Thank you Sterling for helping me find the car i like. Great job. Definitely will be back for future transaction. More

by AUTOCD2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Sterling and the team. Drive safely, and we are looking forward to seeing you again at Westside Lexus!

July 16, 2021

Unbelievable attention to detail and service. Fantastic purchasing experience. Everyone was very polite, professional, and easy to work with. Will definitely refer more friends and family. More

by chad_young0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

We are thrilled to hear we could provide a five-star experience while you were in the market for a new vehicle. Nothing makes us happier than sending home a satisfied client so we hope you enjoy the new ride. Take care! - Westside Lexus

July 16, 2021

Mike Nelson treated us terrifically while helping us pick out and purchase our new Lexus. I would buy another vehicle from Mike for sure. Thanks very much! More

by RUSSELL11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

Russell - Congratulations on your new car! It is great to hear that Mike and the team were so attentive and helpful during your purchase. Thank you for supporting Westside Lexus!

July 16, 2021

Great experience, hassle free. Salesperson had patience and took us around to look at all of the different color options so this way we got exactly what we wanted. With some colors we visited the car on th More

by GEORGIA8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

Thanks for taking the time to leave a great 5-Star review! We love to hear when our customer's experiences are hassle-free. We are so pleased that you got exactly the car you wanted.

July 16, 2021

Very customer service oriented. Would recommend to others. Dom was very accommodating. Good to know I can call at any time. Really love the car. More

by cbenson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

Thank you so much for trusting Westside Lexus with this purchase! We are thrilled to hear that you enjoyed working with Dom and love your new car. Congratulations and safe driving!

July 16, 2021

Organized and very accommodating. Does not put pressure on the buyer. Very good about answering all questions. They try to please the customer. Have been purchasing cars from them for 20 years. More

by LILLIAN.SCHINDLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Westside Lexus responded

Thank you for letting others know what being a guest at Westside Lexus is like. We strive to provide an exceptional car-buying experience for all of our guests so we are thrilled our team could send you home in your new ride. We appreciate your continued confidence and hope to see you next time!

July 15, 2021

Fantastic organization, From top to bottom every employee is very professional and service oriented. We look forward to a long-term relationship with Westside Lexus. More

by GIFFORD0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

July 15, 2021

The service was exceptional and we were made to feel very welcomed. Keep their word as to meetings, phone calls and any other matter. Thank you and I will be back :) More

by peggyconway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Westside Lexus responded

We are delighted that our team made you feel so welcomed and well taken care of! Thank you for trusting Westside Lexus with your business, we are thrilled to hear that you will be a returning customer. Safe travels!

July 15, 2021

Great service, really enjoyed the car buying experience. John my salesman was wonderful to work with . I was able to drive multiple cars and choose the right one for me and my family. More

by DEANNA.WENDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Jul 15, 2021 -

Westside Lexus responded

We're so happy that you enjoyed your car purchasing experience and that you found the right car for you. Thanks so much for your great review of Westside Lexus, Deanna!

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