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Westside Lexus

Houston, TX

4.8
7,059 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,059 reviews

June 29, 2021

Westside Lexus and Joey were great. Very easy to work with. More

by mccormacklj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Joey took such good care of you here at Westside Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

June 29, 2021

John is extremely knowledgeable and easy to work with! He exceeded my expectations on communication and ability to find the vehicle that fit my needs. There was no high pressure, just easy communication via More

by cgminton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Westside Lexus responded

We're so glad to hear that John made your vehicle buying experience so smooth and pressure-free! Thank you for trusting the Westside Lexus team with your business, and safe travels in your new ride!

June 27, 2021

From the time I walk through the front door to the completion of the sale Gary and DALLAS treated me like I was the most important customer they ever had! They made sure I understood everything with a More

by Kennyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham, Dallas Chamberlain
Jun 28, 2021 -

Westside Lexus responded

Kenny - We couldn't have asked for better feedback than this! Our customers mean everything to us and we are elated to know that our team went above and beyond to make your experience go so seamlessly. We will be sure to share your kind words with Gary, Dallas, and the rest of the family here at Westside Lexus!

June 27, 2021

I I live in California and bought a car from Westside Lexus for my sister who lives in Houston. Jim Fikaris facilitated the sale by talking to me at length on the phone and keeping me informed through e More

by lyndawhite1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Westside Lexus responded

Lynda - A big thanks to you and your sister for trusting this purchase with Westside Lexus! We are so happy to hear that Jim helped you arrange the sale and provided communicative service. We hope that your sister is enjoying her new ride! Safe driving to you and your family!

June 27, 2021

This is the 2nd vehicle we have purchased from Westside Lexus. On both occasions the Sales Consultant was knowledgeable, professional, and respectful. In my opinion, it is a different level of service an More

by Kevin M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Westside Lexus responded

Thank you for the wonderful review, Kevin! We're so glad to hear we've been able to offer you yet another successful vehicle-buying experience. The entire team here at Westside Lexus appreciates your loyal business and support, and we wish you many safe miles in your new ride!

June 27, 2021

Great service! Definitely not would recommend!! Everyone at west side Lexus made my buying experience so great! More

by korireeves08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Jun 28, 2021 -

Westside Lexus responded

Thank you for the wonderful review - we're so excited to hear it! We appreciate you trusting the Westside Lexus team to pair you with the perfect car, and we hope it offers many years of safe travels!

June 27, 2021

Westside Lexus was by far the best dealership I’ve been to. The service was beyond professional and really quick. I’d definitely refer a friend to them. More

by mukokonaomie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Westside Lexus responded

Thank you for the outstanding feedback! We're thrilled to know that we're setting a new standard for the car buying experience. We appreciate you recommending us and hope to see you back again in the future! - your friends at Westside Lexus

June 27, 2021

Dallas was amazing! I came in and set expectations for my experience and she delivered. I hate buying cars and this was a perfect! More

by David D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Jun 28, 2021 -

Westside Lexus responded

David, we're so glad to hear that Dallas and the team changed your mind about the vehicle buying experience! Thank you for trusting Westside Lexus with your business - we hope you love the new ride!

June 27, 2021

Dom Thornton was friendly, knowledgeable and courteous. We would have liked more on our trade-in. More

by cbenson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Westside Lexus responded

Customer feedback is important to us so we really appreciate you posting about your purchasing experience. Thank you for sharing so many kind words about Dom! All of us at Westside Lexus are grateful for your business and we wish you safe driving.

June 27, 2021

Shawn (sales) was very patient and cordial with me. Even though I did not get the color I really wanted (red), Shawn helped me make the best decision taking advantage of the month’s deal with a promise to g More

by yiburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Westside Lexus responded

We are so happy to hear that Shawn could assist with your purchase and we appreciate you sharing this feedback about him and Sam. Thank you so much for trusting your business with Westside Lexus! Safe travels and we look forward to working together next time.

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