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Westside Lexus

Houston, TX

4.8
7,065 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,065 reviews

June 26, 2021

Great Dealership, will definitely recommend to all friends and family! I’m so glad I chose Westside Lexus to purchase my new car! Salesman Joey Broussard is great to work with!! More

by candicea81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 28, 2021 -

Westside Lexus responded

We are grateful to have earned your five stars and your recommendation! Thank you for taking the time to let others know what being a guest at Westside Lexus is like. We will certainly let Joey know you appreciated his assistance. Enjoy the new ride!

June 25, 2021

I LOVE this car dealership!! Awesome service agents, and great salesman!! Never pressured about anything!!! Always puts the customers first!! 💖 More

by kelbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee, Kathleen Arms
Jun 25, 2021 -

Westside Lexus responded

We're so thrilled to read this. Thank you so much for the kind words. Many many thank you's from the Westside Lexus crew 🙏

June 25, 2021

I have been a customer of Westside for 12 years. The entire dealership staff has always been professional courteous & knowledgeable—an absolute pleasure with whom to deal. I just bought another SUV from More

by winbourn
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Jun 25, 2021 -

Westside Lexus responded

Thank you for your continued support. We are delighted that we can deliver a five-star experience each time you are visiting Westside Lexus - this is what we strive for! We will be sure to let Chris and Gonzo know you appreciated their hard work. Enjoy your new SUV!

June 25, 2021

Lexus has a nice air conditioning area with great coffee inside. So didn’t mind waiting on new car. Salesman extremely helpful. Sat in my new car and adjusted all gadgets for me. Awesome More

by SUSANHEY1
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Westside Lexus responded

Thank you for the wonderful review, Susan! We're glad to hear you enjoyed our facilities and had such a pleasant experience purchasing your vehicle from us. We hope you love your new ride, and we hope to see you back at Westside Lexus again in the future! Safe travels!

June 25, 2021

Great experience working with Homer and Dallas in the purchase of our new Lexus More

by ARTLEONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran, Dallas Chamberlain
Jun 27, 2021 -

Westside Lexus responded

Thank you for reviewing Westside Lexus and for the kind words about Homer and Dallas! We'll be sure to pass your kudos along to them for their hard work. Safe travels in your new Lexus, and we hope to see you again down the road!

June 25, 2021

I have been very pleased with my experience with this dealership. This is my second Lexus I have purchased from them. More

by carolbatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Westside Lexus responded

Your continued confidence makes our day! Thank you for taking the time to let others know what being a guest at Westside Lexus is like. We hope you enjoy the new Lexus and have a great day!

June 24, 2021

The professionalism of Ms. Chong Lee is very important to take a decision when we buy a car. The installations is very confortable and the all employees are very kindle. I really recommend to Ms. Chong Le More

by FELIX J MEDINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Westside Lexus responded

Felix, thank you for taking the time to leave us a review! We are pleased to hear that Chong provided the excellent service we strive for at Westside Lexus, and we will certainly let her know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

June 24, 2021

Mr. Garza gave me excellent customer service. He gave and kept his word and helped me with transportation after my purchase More

by rbates_esq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Westside Lexus responded

Congratulations on your new car! We are thrilled that our team went above and beyond to make you a happy customer and we are grateful for your feedback. Thank you from all of us at Westside Lexus!

June 24, 2021

Really friendly people and really nice service . Pleasure to work with these people More

by ABIDI2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 25, 2021 -

Westside Lexus responded

Thank you for the pleasant review. We strive to go above and beyond for our guests and will make sure the Westside Lexus team knows their commitment to customer satisfaction was recognized. We hope to see you next time. Safe travels!

June 24, 2021

Best customer service ever from Lauren Goldman! Lauren has great knowledge of Lexus cars and she cares about the customer. She made my daughter’s First car buying experience wonderful! Will definitely re More

by Janet T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Westside Lexus responded

Janet, we are delighted that Lauren made your purchase experience so stellar! Thank you for trusting Westside Lexus with your business, and for recommending our work to others. Please wish your daughter safe travels on behalf of our team!

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