Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,068 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,068 reviews
June 19, 2021
Beautiful facilities, great automobile inventory selection and the entire staff provided excellent, customer-driven service. We enjoyed the buyer’s experience and would recommend the staff and locat selection and the entire staff provided excellent, customer-driven service. We enjoyed the buyer’s experience and would recommend the staff and location to others. More
by coronadonorma2
Verified Customer
June 18, 2021
Sixth car I’ve leasedGood deal excellent serviceShakkar Sixth car I’ve leased Good deal excellent service Shakkar is great to work with Great car and excellent service area I recommend them to everyon Sixth car I’ve leased Good deal excellent service Shakkar is great to work with Great car and excellent service area I recommend them to everyone More
by gary1
Employees Worked With
June 18, 2021
Everyone was courteous and helpful. The salesmen were in constant communication and cared about what I wanted in a car. They went above and beyond to meet my needs. Facility was clean. constant communication and cared about what I wanted in a car. They went above and beyond to meet my needs. Facility was clean. More
by slaterlori
June 18, 2021
I’m very satisfied with Westside Lexus. Everyone I’ve come in contact with is very reliable and accommodating. I’ve never had a problem with anyone taking care of my needs. come in contact with is very reliable and accommodating. I’ve never had a problem with anyone taking care of my needs. More
by SCOTTIELC
Employees Worked With
Other Employees :
Gonzo Jimenez
June 18, 2021
Best dealership in town. Excellent customer service. The entire buying experience was great. What really impressed me was the showroom and the massive clean area for servicing my car. entire buying experience was great. What really impressed me was the showroom and the massive clean area for servicing my car. More
by spetrosinohouston
June 17, 2021
Great place to buy a car and great employees!!! Customer service is excellent!!! I will keep buying cars from here in the future. I live my new car!!! service is excellent!!! I will keep buying cars from here in the future. I live my new car!!! More
by lindajh48
June 17, 2021
Excellent dealership. Dallas Chamberlain was my agent and did a great job with helping me get the car I wanted as well as with the demo. She follows up with providing information about the car and answe and did a great job with helping me get the car I wanted as well as with the demo. She follows up with providing information about the car and answering any questions. More
by DDSMITHTX
Employees Worked With
Dallas Chamberlain
June 17, 2021
This is was a wonderful experience. Process was easy. Alex found the vehicle I was like looking for. Best customer service. Love my new vehicle!! Alex found the vehicle I was like looking for. Best customer service. Love my new vehicle!! More
by pjloud
June 17, 2021
Customer service was phenomenal and it made the buying experience pleasant. My salesperson Lauren Goldman was incredible. We will definitely be purchasing again from Westside Lexus experience pleasant. My salesperson Lauren Goldman was incredible. We will definitely be purchasing again from Westside Lexus More
by VINNY13
Employees Worked With
June 17, 2021
Personal, professional, courteous, knowledgeable, patient, diligent and friendly customer service. The salesman conscientiously and carefully sought out a vehicle that met our aesthetic and prac patient, diligent and friendly customer service. The salesman conscientiously and carefully sought out a vehicle that met our aesthetic and practical desires and financial needs. More
by Otis
