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Westside Lexus

Houston, TX

4.8
7,121 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,121 reviews

July 01, 2021

We had a great experience at Westside Lexus everyone was so nice and helpful. Easy and hassle free purchase More

by Benterrones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Jul 01, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

July 01, 2021

I had an excellent buying experience. Shannon George was extremely helpful and very patient. Staff worked with me after closing hours to complete the deal. More

by S Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Westside Lexus responded

Thanks for the five stars! Providing exceptional customer service is our number one priority, and we are thrilled to hear Shannon was able to assist you so successfully. We especially love that you were able to drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - Westside Lexus

July 01, 2021

The Dealership is always great because they have great people to help you! More

by jmills6031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Westside Lexus responded

Thank you for the wonderful review and for doing business here at Westside Lexus! We feel lucky to have you as a customer!

Jul 01, 2021 -

jmills6031 responded

Westside is a great dealership. They have the best people to help you!

July 01, 2021

Jeff was responsive and helpful. I love my new RX! Jeff was responsive and helpful. I love my new RX! More

by WARNER239
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Westside Lexus responded

Congratulations on your new Lexus RX! We are thrilled Jeff could demonstrate the Westside Lexus gold standard of service. Enjoy the ride!

June 30, 2021

Everyone from sales to finance was super friendly. From the time we entered the door until the moment we left, we had a great experience. More

by Thao1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Westside Lexus responded

What a great review! We are so happy to hear that you enjoyed working with our Westside Lexus team to get into your new vehicle. Congratulations and thank you for your business! We hope to see you down the road.

June 30, 2021

Dominic is very kind and Patient toward us. we are very pleased with his service More

by evelyn.n
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Westside Lexus responded

Thank you for the positive review, Evelyn! All of us here at Westside Lexus sincerely appreciate your kind words and support. Take care and come back soon!

June 30, 2021

I am forever grateful for west side Lexus. Great service :) More

by tonarab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 30, 2021 -

Westside Lexus responded

Thank you for the excellent review of Westside Lexus! We hope to see you next time. Take care!

June 30, 2021

I have had a Lexus since 1991. The dealership had been wonderful! Reason I stayed ! More

by atellgram
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business over the years and hope to see you back at Westside Lexus. Safe travels!

June 29, 2021

John is extremely knowledgeable and easy to work with! He exceeded my expectations on communication and ability to find the vehicle that fit my needs. There was no high pressure, just easy communication via More

by cgminton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Westside Lexus responded

We're so glad to hear that John made your vehicle buying experience so smooth and pressure-free! Thank you for trusting the Westside Lexus team with your business, and safe travels in your new ride!

June 29, 2021

Everyone from sales, to finance, to technology were fast, friendly, and extremely helpful. I have purchased many cars and thus has been the best experience to date. More

by carrie8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Jun 29, 2021 -

Westside Lexus responded

Carrie, it makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for trusting Westside Lexus with your business, and for taking the time to share a great review. Safe travels in your new ride!

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