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Westside Lexus
Houston, TX
7,121 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,121 reviews
June 25, 2021
Everything about my purchase was 5 Star! Jim and JT took excellent care of me and it was completely hassle free. I will definitely be purchasing my next vehicle here and I highly recommend this dealership. excellent care of me and it was completely hassle free. I will definitely be purchasing my next vehicle here and I highly recommend this dealership. More
by deborah8
Verified Customer
June 25, 2021
Mr. Garza gave me excellent customer service. He gave and kept his word and helped me with transportation after my purchase kept his word and helped me with transportation after my purchase More
by rbates_esq
Employees Worked With
June 25, 2021
I have been very pleased with my experience with this dealership. This is my second Lexus I have purchased from them. dealership. This is my second Lexus I have purchased from them. More
by carolbatt
June 25, 2021
I LOVE this car dealership!! Awesome service agents, and great salesman!! Never pressured about anything!!! Always puts the customers first!! 💖 great salesman!! Never pressured about anything!!! Always puts the customers first!! 💖 More
by kelbaker
June 25, 2021
Best customer service ever from Lauren Goldman! Lauren has great knowledge of Lexus cars and she cares about the customer. She made my daughter’s First car buying experience wonderful! Will definitely re has great knowledge of Lexus cars and she cares about the customer. She made my daughter’s First car buying experience wonderful! Will definitely refer friends and families to Lauren. More
by Janet T
Employees Worked With
June 25, 2021
I have been a customer of Westside for 12 years. The entire dealership staff has always been professional courteous & knowledgeable—an absolute pleasure with whom to deal. I just bought another SUV from entire dealership staff has always been professional courteous & knowledgeable—an absolute pleasure with whom to deal. I just bought another SUV from them. Gonzo Jimeniz, my sales rep, and my service rep, Chis Nemoto, were both extremely helpful in helping me make a decision on the right vehicle for me. Gonzo went well beyond the call of duty for me. I’m so pleased with my purchase and the entire experience! Customer for life. More
by winbourn
June 25, 2021
Lexus has a nice air conditioning area with great coffee inside. So didn’t mind waiting on new car. Salesman extremely helpful. Sat in my new car and adjusted all gadgets for me. Awesome inside. So didn’t mind waiting on new car. Salesman extremely helpful. Sat in my new car and adjusted all gadgets for me. Awesome More
by SUSANHEY1
June 25, 2021
Great experience working with Homer and Dallas in the purchase of our new Lexus purchase of our new Lexus More
by ARTLEONE
June 25, 2021
Desmond was outstanding! He kept us posted through the whole process. It went seamless whole process. It went seamless More
by derrickmcc
June 25, 2021
Dom went above and beyond for us at Westside Lexus. We came in close to closing time and he was willing to stay after hours to give us options and test drive the vehicle. Thank you Dom for you service! Lo came in close to closing time and he was willing to stay after hours to give us options and test drive the vehicle. Thank you Dom for you service! Looking forward to doing business with you in the future. He is the reason we will be coming back to Westside. More
by Brenda Silva
