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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,126 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,126 reviews

June 25, 2021

I have been a customer of Westside for 12 years. The entire dealership staff has always been professional courteous & knowledgeable—an absolute pleasure with whom to deal. I just bought another SUV from More

by winbourn
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
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Jun 25, 2021 -

Westside Lexus responded

Thank you for your continued support. We are delighted that we can deliver a five-star experience each time you are visiting Westside Lexus - this is what we strive for! We will be sure to let Chris and Gonzo know you appreciated their hard work. Enjoy your new SUV!

June 25, 2021

Lexus has a nice air conditioning area with great coffee inside. So didn’t mind waiting on new car. Salesman extremely helpful. Sat in my new car and adjusted all gadgets for me. Awesome More

by SUSANHEY1
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2021 -

Westside Lexus responded

Thank you for the wonderful review, Susan! We're glad to hear you enjoyed our facilities and had such a pleasant experience purchasing your vehicle from us. We hope you love your new ride, and we hope to see you back at Westside Lexus again in the future! Safe travels!

June 25, 2021

Great experience working with Homer and Dallas in the purchase of our new Lexus More

by ARTLEONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran, Dallas Chamberlain
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Jun 27, 2021 -

Westside Lexus responded

Thank you for reviewing Westside Lexus and for the kind words about Homer and Dallas! We'll be sure to pass your kudos along to them for their hard work. Safe travels in your new Lexus, and we hope to see you again down the road!

June 25, 2021

Desmond was outstanding! He kept us posted through the whole process. It went seamless More

by derrickmcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
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Jun 25, 2021 -

Westside Lexus responded

Your review makes our day! We are pleased Desmond continues to demonstrate our commitment to great service. Thank you for stopping by Westside Lexus and we hope to see you again down the road. Enjoy the ride!

June 25, 2021

Dom went above and beyond for us at Westside Lexus. We came in close to closing time and he was willing to stay after hours to give us options and test drive the vehicle. Thank you Dom for you service! Lo More

by Brenda Silva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Westside Lexus responded

Thank you, Brenda, for leaving us a review! We're thrilled to hear that Dom was such a pleasure to work with throughout the purchase of your vehicle. On behalf of everyone at Westside Lexus, safe travels!

June 24, 2021

The professionalism of Ms. Chong Lee is very important to take a decision when we buy a car. The installations is very confortable and the all employees are very kindle. I really recommend to Ms. Chong Le More

by FELIX J MEDINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2021 -

Westside Lexus responded

Felix, thank you for taking the time to leave us a review! We are pleased to hear that Chong provided the excellent service we strive for at Westside Lexus, and we will certainly let her know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

June 24, 2021

Kim was a pleasure to work with the buying experience was enjoyable. Kim understood our needs and work with us every step of the way! More

by Geo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
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Jun 24, 2021 -

Westside Lexus responded

There is nothing better than hearing that our team made car-buying easy! Thank you for choosing Westside Lexus and for sharing your kind words about Kim. Safe travels in your new ride!

June 24, 2021

Extremely pleased with selection choices for 2021 RX350s since new 2022 models will soon be on the showroom floor. My sales rep (Gonzo) was very helpful, knowledgeable and pleasant. More

by paulette5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
Other Employees : Gonzo Jimenez
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Jun 25, 2021 -

Westside Lexus responded

Thank you for taking the time to leave Westside Lexus your review! Providing an informative and helpful car-buying experience is our goal, and we will be sure to pass along your kudos to Gonzo. We hope you enjoy your new 2021 Lexus RX 350! Have a great day!

June 23, 2021

Great environment. Sales person was nice. I felt like I was rushed to buy the first car he showed me now I feel like I made a mistake. But it is a beautiful used car. More

by MS.RAY02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us this review and feedback. We do strive to ensure that our customers feel confident about their purchase, and I would be more than willing to answer any questions that you have. Please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

June 22, 2021

Nice environment, nice sales person, nice finance person. Good overall experience More

by thinhdnguyen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
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Jun 22, 2021 -

Westside Lexus responded

Thank you for taking the time to share your feedback - all of us here at Westside Lexus sincerely appreciate it! We hope to have the pleasure of working with you again down the road - until then, safe travels!

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