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Westside Lexus
Houston, TX
7,114 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,114 reviews
June 18, 2021
Best dealership in town. Excellent customer service. The entire buying experience was great. What really impressed me was the showroom and the massive clean area for servicing my car. entire buying experience was great. What really impressed me was the showroom and the massive clean area for servicing my car. More
by spetrosinohouston
Verified Customer
June 17, 2021
Great experience! Jeffery was very attentive & professional. The entire process of getting a vehicle I wanted was handled smoothly & painlessly. Will definitely recommend Jeffrey & Westside Le professional. The entire process of getting a vehicle I wanted was handled smoothly & painlessly. Will definitely recommend Jeffrey & Westside Lexus for an easy buying experience! More
by Judy
Employees Worked With
June 17, 2021
Nice... please add some snacks for your elite customer in the lounge area. At a premium dealership the 'customer overall experienced matters. YOU HAVE ROOM TO UPLIFT THERE the lounge area. At a premium dealership the 'customer overall experienced matters. YOU HAVE ROOM TO UPLIFT THERE More
by raj.karmakar@yahoo.com
June 17, 2021
John Loving was such a wonderful salesman. He worked so hard not for a sale but for the satisfaction of the customer. And, Hai was wonderful as well during the signing process. hard not for a sale but for the satisfaction of the customer. And, Hai was wonderful as well during the signing process. More
by JESSICADANIELS_318
June 17, 2021
Lexus cars are great products with safety, reliability, comfort & convenience but the Lexus staff in all departments make it even better. This is my third Lexus & I count on Shekkar Shroff to assist me in comfort & convenience but the Lexus staff in all departments make it even better. This is my third Lexus & I count on Shekkar Shroff to assist me in the sales process. More
by nbshelby
June 17, 2021
Customer service was phenomenal and it made the buying experience pleasant. My salesperson Lauren Goldman was incredible. We will definitely be purchasing again from Westside Lexus experience pleasant. My salesperson Lauren Goldman was incredible. We will definitely be purchasing again from Westside Lexus More
by VINNY13
Employees Worked With
June 17, 2021
Personal, professional, courteous, knowledgeable, patient, diligent and friendly customer service. The salesman conscientiously and carefully sought out a vehicle that met our aesthetic and prac patient, diligent and friendly customer service. The salesman conscientiously and carefully sought out a vehicle that met our aesthetic and practical desires and financial needs. More
by Otis
June 17, 2021
Great place to buy a car and great employees!!! Customer service is excellent!!! I will keep buying cars from here in the future. I live my new car!!! service is excellent!!! I will keep buying cars from here in the future. I live my new car!!! More
by lindajh48
June 17, 2021
I hate going to dealerships, but Mike made this experience a good one. Didn’t feel Ripped off this time. There was also ff up from Mike. experience a good one. Didn’t feel Ripped off this time. There was also ff up from Mike. More
by MykC
Employees Worked With
June 17, 2021
This is was a wonderful experience. Process was easy. Alex found the vehicle I was like looking for. Best customer service. Love my new vehicle!! Alex found the vehicle I was like looking for. Best customer service. Love my new vehicle!! More
by pjloud
