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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,104 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,104 reviews

May 24, 2021

Jeff my salesman was professional and showed me exactly what I was looking for in a car. Very pleased with the experience and would definitely recommend. More

by lakelso11371
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2021 -

Westside Lexus responded

It means a lot to hear that we earned your recommendation. Thank you so much for posting a great review about your time working with Jeff! All of us at Westside Lexus appreciate your business and wish you safe driving.

May 24, 2021

The place were cleaned and huge, got to walk a lot to see your favourite cars. Salesman were nice and friendly, but they change their faces when you get the time to deal the price. More

by Chloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
3.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2021 -

Westside Lexus responded

Chloe - I am sorry to hear that you did not have a better experience. We strive to make the purchasing process straightforward and transparent for our guests, and it is concerning that this was not better reflected in your time working with us. I would be happy to speak with you to see if there is anything I can do to help improve your visit. If you are interested in discussing this further, please do not hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 23, 2021

WESTSIDE Lexus is alway inviting, Employees are always polite and friendly. I always feel welcomed when I go to the dealership. I also always BUY a Lexus! More

by White Lightening
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2021 -

Westside Lexus responded

Thank you for the outstanding review and for being a loyal Westside Lexus customer! It is our pleasure to serve you. Drive safe and see you next time!

May 22, 2021

Great customer service. Very clean and comfortable. We’ve been a customer for twenty years. The sales, finance and service departments were very helpful and knowledgeable. More

by mtbruckner68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2021 -

Westside Lexus responded

Thank you so much for being a loyal Westside Lexus customer! We are truly grateful for your continued support and delighted to see this positive feedback. Enjoy your week and we'll see you soon!

May 21, 2021

John Parrish was the salesman.He was very professional, John Parrish was the salesman. He was very professional, attentive and friendly. He made sure to familiarize me with all the options the car offere More

by judytully
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
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May 21, 2021 -

Westside Lexus responded

Judy - "professional, attentive and friendly" are all words we love to see. Thank you so much for taking time to post a great review and recommend John! All of us at Westside Lexus appreciate your business and hope that you absolutely love your new car.

May 21, 2021

Everybody is friendly and efficient. Even he finance people. Management 👍 Sales 👍 Finance 👍. I am certain Services is excellent based on previous experience through several years More

by aszabo0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Buck, Nam Pham
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May 24, 2021 -

Westside Lexus responded

Thank you for the excellent review! We are grateful for your repeat business and delighted to hear that your recent purchasing experience went smoothly. Safe driving in your new vehicle! - Westside Lexus team

May 24, 2021 -

aszabo0 responded

Excelente! We will keep in contact. Antonio Szabo

May 21, 2021

Great staff, great service. Jeffery knew exactly what I wanted and made it quick and easy with no hassle. Definitely recommend Jeffery Byer and Westside Lexus. More

by Diego Snyder-Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2021 -

Westside Lexus responded

Diego - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Jeffery and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back next time!

May 21, 2021

Westside takes care of my needs because of service with Andrew Nagler and sales with Jeff Byers… also both of these gentlemen listen to my needs and act promptly More

by rodney.o.ambrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schloemer, Nam Pham
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May 21, 2021 -

Westside Lexus responded

Thank you for stopping by to leave us a review, Rodney! It makes our day to see positive feedback like this about our team and we're so glad to know that Andrew and Jeff always take excellent care of you. Safe driving and we look forward to your next service visit! - Your friends at Westside Lexus

May 20, 2021

Louis Blackmon found the perfect car for me. I didn’t leave home equipped to buy a car, but decided to anyway! My second car from him! More

by Moye.wicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon
Report | Print
May 20, 2021 -

Westside Lexus responded

We're so glad to hear that Louis helped you find another amazing vehicle, and we appreciate you trusting the team here at Westside Lexus with your repeat business! It is truly our pleasure to serve you. Safe travels and see you next time!

May 20, 2021

Doug was highly responsive and helpful. He responded quickly to my inquiry and appeared to be transparent with his answers. I will recommend him and this dealership to anyone. More

by HICKOKWJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2021 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Doug and the team. Drive safely in your new vehicle, and we hope to see you back at Westside Lexus down the road!

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