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Westside Lexus
Houston, TX
7,111 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,111 reviews
May 02, 2021
Kim Jesse was was responsive and great to work with! Have recommended him to my daughter who is about to be car shopping too! This was the easiest car buying experience I’ve ever had. recommended him to my daughter who is about to be car shopping too! This was the easiest car buying experience I’ve ever had. More
by jillcalzada
Verified Customer
May 02, 2021
Very friendly staff, got a great deal on our new 2021 es300H. Definitely coming back and sending recommendations. I liked they had various selections on site for us to view. es300H. Definitely coming back and sending recommendations. I liked they had various selections on site for us to view. More
by CARRILLO
Employees Worked With
Dallas Chamberlain
May 02, 2021
Professional in every way!Alex Owen was very patient and Professional in every way! Alex Owen was very patient and answered all of my questions. As a senior citizen this was greatly appreciated. I am very Professional in every way! Alex Owen was very patient and answered all of my questions. As a senior citizen this was greatly appreciated. I am very happy with my purchase. More
by sm_mulcahy
Employees Worked With
May 02, 2021
It was a pleasure working with Tim, Sinh, and Mike. We would recommend west side to anyone interested in buying a vehicle. Good luck in the future. would recommend west side to anyone interested in buying a vehicle. Good luck in the future. More
by rknk1
May 02, 2021
I have always appreciated how I’m treated and the customer service at Westside Lexus. John Loving and Andrew Nagler are taking good care of me. customer service at Westside Lexus. John Loving and Andrew Nagler are taking good care of me. More
by BBAKE467
May 01, 2021
It was a great car purchase experience. The sales team took care of me and were very pleasant. The paperwork process was so quick. The finance person was took care of me and were very pleasant. The paperwork process was so quick. The finance person was More
by Patty.napier1960
May 01, 2021
Easy to do business with and very friendly and attentive. Danny had been our salesperson 8 yrs ago and we were happy he was still there to help us again. We told him what we were looking for and after a fe Danny had been our salesperson 8 yrs ago and we were happy he was still there to help us again. We told him what we were looking for and after a few showings via text and pictures we were able to find the perfect car for my daughter. We are extremely thankful for his help. More
by JAVIMARTIN
May 01, 2021
Excellent service from Mr. Machan and Alex for teaching the technology . I am returning customer and will continue using the service as well as referring the technology . I am returning customer and will continue using the service as well as referring More
by soudabeh k panah
May 01, 2021
Every one were very polite and professional. Jeffery was able to respond to my financial needs and Judy was very polite and able to finalize sale in short period of time. Travis was also able to assist with able to respond to my financial needs and Judy was very polite and able to finalize sale in short period of time. Travis was also able to assist with showing me everything I needed to know to operate the car. More
by Tom Cary
May 01, 2021
There were no real surprises. Sales person , Dallas, was pleasant, and wanted to help as much as possible to make everyone happy with our purchase. pleasant, and wanted to help as much as possible to make everyone happy with our purchase. More
by beetfield
Employees Worked With
Mike Shafer, Dallas Chamberlain
