Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Westside is the best , customers service very good . Friendly and professional . Very attentive and thanks for l you do . Good job all.. Also good service Friendly and professional . Very attentive and thanks for l you do . Good job all.. Also good service More
John Loving was very helpful in every aspect of arranging the sale and handling the trade ins. I appreciate the personable yet very professional approach. the sale and handling the trade ins. I appreciate the personable yet very professional approach. More
We were well taken care of by John Loving. He was helpful setting up electronics and transferring stuff. He was kind and knowledgeable. The quality of care at Westside is a notch up. Nam was ple helpful setting up electronics and transferring stuff. He was kind and knowledgeable. The quality of care at Westside is a notch up. Nam was pleasant to work with as we checked out. My new RX 350 is lovely. I'm so happy to be a loyal customer for over 15 years. More
Unfortunately, being our 1st time to visit the dealership, this was not a pleasant experience with Sales. Friendly, but not a good experience. Agreed upon a selling price, which was then listed dealership, this was not a pleasant experience with Sales. Friendly, but not a good experience. Agreed upon a selling price, which was then listed, as a surprise that we did not know about, as a final drive out price, with this topic never even being discussed. We had only discussed a selling price. Then we had an issue with the trade-in of our vehicle during this process as well. Spoke with the GM regarding this experience/issue, but he did not seem too concerned with our issue, Rather seemed upset that our original selling price was eventually honored. Seemed to be more upset with the employees who tried to right this wrong, rather than the criss-cross of selling price to final price that occurred. Regarding the Finance Department, Judy Patureau, was extremely helpful with great customer relations. The same can be said about Sales Manager, Sinh Pham. Both were wonderful! Highly recommend these 2 employees! More
Got the best deal on my new GX 360. Very happy with the dealership. This is my 4th Lexus. The only thing that they missed this time was to fill up my gas tank, but to their credit they were swamped on Augu dealership. This is my 4th Lexus. The only thing that they missed this time was to fill up my gas tank, but to their credit they were swamped on August 31. Not a big deal. More
Mr Frank Mata did everything possible to bring me the Mr Frank Mata did everything possible to bring me the car He give me good deal I’m very happy w/ the service thank you. Mr Frank Mata did everything possible to bring me the car He give me good deal I’m very happy w/ the service thank you. More
I have dealt with Westside Lexus for over 25 years and I have had such a pleasant experience each time. I bought several cars from Jeffery Byers, service my cars with Chris Nemoto, and Fred Hernandez in co have had such a pleasant experience each time. I bought several cars from Jeffery Byers, service my cars with Chris Nemoto, and Fred Hernandez in collision and I have received outstanding service. I highly recommend Westside Lexus. More
This is absolutely the best dealership. We are always appreciative of the excellent customer service from Alex Winnicki. We are longtime customers and highly recommend Westside Lexus! appreciative of the excellent customer service from Alex Winnicki. We are longtime customers and highly recommend Westside Lexus! More
Sales rep was very helpful patient and fair I felt I received a fair amt for my trade in. He and his manager worked on a price that was fair and suitable to me. received a fair amt for my trade in. He and his manager worked on a price that was fair and suitable to me. More
All of the Sales and F&I team members were very responsive and did a great job. Vehicle was ready when promised. I was communicated with on a regular basis throughout the process. The focus on pr responsive and did a great job. Vehicle was ready when promised. I was communicated with on a regular basis throughout the process. The focus on providing an excellent customer experience is seen throughout the dealership. I would highly recommend Westside Lexus to everyone! More