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Westside Lexus
Houston, TX
7,101 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,101 reviews
April 09, 2021
After shopping several high end brands, nothing came close to the service standards Lexus offers. Steve Davis in sales was knowledgeable and patient without being aggressive or pushy. He was truly there close to the service standards Lexus offers. Steve Davis in sales was knowledgeable and patient without being aggressive or pushy. He was truly there to help. I am confident this will not be the last car we buy from Lexus or from Steve Davis! More
by The Loretos
Verified CustomerEmployees Worked With
Steve Davis
April 09, 2021
Great buying experience thanks to friendly staff, clean showroom / cars, nice selection, & good service. Save yourself the time & trouble & work with the professionals at Westside Lexus. showroom / cars, nice selection, & good service. Save yourself the time & trouble & work with the professionals at Westside Lexus. More
by Buyer sg 77094
Employees Worked With
Kim Jessee
April 08, 2021
Lexus IS been one the most brand and car best quality luxury technology number one prices comparable with other products on market none it’s like Lexus l love this # 4 l hope continue driving my Lexus th luxury technology number one prices comparable with other products on market none it’s like Lexus l love this # 4 l hope continue driving my Lexus the best and everything More
by angelymunoz
Employees Worked With
April 08, 2021
Great experience! I really enjoyed this car buying experience and will definitely work with Westside again when in the market for a new vehicle. Thanks again! experience and will definitely work with Westside again when in the market for a new vehicle. Thanks again! More
by jcarroll11
April 08, 2021
Financial Department Sucks. It has been more than five weeks since I had an accident, and yet to get a correct letter of Guarantee.. If it was not for Mary then I would not purchase any Lexux. weeks since I had an accident, and yet to get a correct letter of Guarantee.. If it was not for Mary then I would not purchase any Lexux. More
by BRIJ
April 08, 2021
Professional, efficient, courteous from the moment I walked in. I. was taken care of promptly and all of my questions and concerns were addressed in a comfortable atmosphere. walked in. I. was taken care of promptly and all of my questions and concerns were addressed in a comfortable atmosphere. More
by david
Employees Worked With
April 08, 2021
West side Lexus dealership is a First Class dealership. The facility is inviting and comfortable. The Sales, Service, and Financial department personnel are friendly and accommodating and most efficient.i The facility is inviting and comfortable. The Sales, Service, and Financial department personnel are friendly and accommodating and most efficient.in a few words it is a great place to shop for and purchase a vehicle . More
by schroe1933
April 07, 2021
Salesman was very helpful. Knew the vehicle I wanted and showed me several options. I would give him 10 stars ☆. I would refer others to him that are looking for a great used Lexus. showed me several options. I would give him 10 stars ☆. I would refer others to him that are looking for a great used Lexus. More
by drh13
April 07, 2021
Overall, had a great experience. The sales rep was very helpful from beginning to end. He gave us a great deal and would definitely recommend to family and friends. helpful from beginning to end. He gave us a great deal and would definitely recommend to family and friends. More
by MonaO
April 07, 2021
Mary Margaret McGowan has helped my husband & me for 20 yrs. We wouldn’t drive any vehicle but a Lexus & we will always purchase from Mary Margaret!!! She’s THE BEST‼️ She’s so knowledgeable, kind & patien yrs. We wouldn’t drive any vehicle but a Lexus & we will always purchase from Mary Margaret!!! She’s THE BEST‼️ She’s so knowledgeable, kind & patient!! Even bringing the paperwork & new car to our home‼️Awesome!! Everything is taken care of by Mary Margaret. I like More
by Melinda Berkman
Employees Worked With
Other Employees :
Alex brought my car to me last wk & explained everything to me about the car. He was very patient, & had already programmed many things on the NX. Wonderful!!!, Nam Pham
